Hashem Bani Yaseen
Nurse
Amman,AM
Summary
Driven and adaptable, I excelled at M.A as an Orange Customer Service specialist, leveraging my exceptional communication skills and Microsoft Office proficiency to enhance customer loyalty and team efficiency. Demonstrated ability to manage high-stress situations and resolve conflicts, underscoring my commitment to continuous improvement and teamwork.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Orange Customer Service
M.A
11.2023 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Self-motivated, with a strong sense of personal responsibility
- Excellent communication skills, both verbal and written
- Proven ability to learn quickly and adapt to new situations
- Skilled at working independently and collaboratively in a team environment
- Worked well in a team setting, providing support and guidance
- Managed time efficiently in order to complete all tasks within deadlines
- Passionate about learning and committed to continual improvement
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Learned and adapted quickly to new technology and software applications
- Adaptable and proficient in learning new concepts quickly and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours across night, weekend, and holiday shifts
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Paid attention to detail while completing assignments
- Strengthened communication skills through regular interactions with others
- Proved successful working within tight deadlines and a fast-paced environment
- Resolved problems, improved operations and provided exceptional service
- Worked effectively in fast-paced environments
Education
Bachelor of Science - Nursing
German Jordanian University
Amman,Madaba 04.2001 -
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Microsoft Office
Time Management
Verbal Communication
Excellent Communication
Dependable and Responsible
Team Management
Problem-Solving
Flexible and Adaptable
Additional Information
I Have Lived in the USA for 7 year and I have a Residence I have studied Elementary school and High school in the USA I have Completed my 12th year in jordan in IGCSE program and I have entered the German Jordanian University Because I have a Scholarship I speak english very well and Arabic With Good German I am a good team player and friendly calm colleague who enjoys making friends in a Well worked atmosphere I have participated in campaigns during my Education at GJU with the finland Jordanian hospital We examined students vision
Certification
Computer Skills
Reading & Willingness to learn
I enjoy reading books that enhance my knowledge about different things in life and I choose to learn from fellow colleagues and I set aside my ego and learn from others when I make mistakes in life because no one is perfect and there is always room for improvement
Timeline
Orange Customer Service
M.A
11.2023 - 06.2024
Computer Skills
10-2022
Bachelor of Science - Nursing
German Jordanian University
04.2001 -
Similar Profiles
Areeba RizviAreeba Rizvi
Administrative Intern & Scheduling Coordinator at M.A Diagnostic Centre & M.A Dental ClinicAdministrative Intern & Scheduling Coordinator at M.A Diagnostic Centre & M.A Dental Clinic
Jestin JacobJestin Jacob
Assistant Technician at M.A.&. A. SERVICE LTDAssistant Technician at M.A.&. A. SERVICE LTD
Younis Nazir BhatYounis Nazir Bhat
Site Engineer at M.A ConstructionSite Engineer at M.A Construction