Hashem Alsukhon
Business Management
Amman,AM
Summary
Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems.
Overview
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Operations Manager
IBBICo
Amman
07.2020 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Advanced productivity KPIs by leading trainings on procedures.
- Reviewed sales reports to understand current numbers and trends.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Teamed with Business development department to create organization's mission and vision statements.
- Monitored daily cash expenses
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships..
- Led business planning, developed market strategy and established direct procurement of products from insurance companies
Compliance Business Intelligence
Al Rajhi bank
Amman
05.2019 - 06.2021
- Identified issues, analyzed information and provided solutions to problems.
- Review of banks products, services, and conducts for any unidentified risk or insufficient controls then set a recovery plan and breach reports if needed.
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
- Researched and compiled tailored monthly analytics and reports for all senior management with Bank BI..
- Mapped current business and operational processes and recommended areas for improvement.
Compliance Officer
Al Rajhi bank
Amman
04.2018 - 04.2019
- Conduct periodic review and assessment of policies and procedures
- Review and approve bank Transaction for high risk customers and transactions
- Review service providers’ contracts for fraud and corruption.
- Prepare SAR (Suspicious Activity Report)
- Review, assess, and recommend amendments to Banking products and services to eliminate regulatory deviances and breaches.
- Screen clients on Thomson Reuters’ system and on google for bad news and/or sanctions
- Review and Analyze Compliance’s technical systems:
- RCM (Regulatory Compliance Management System)
- Support system users throughout the bank.
- Add of regulatory content to the system and linking the articles to the concerned department
- Assessing regulation compliance on the departments’ and/or product level using an assessment feature found in the system.
- Manage and Monitor Regulatory reports.
- Alert and correct departments that breaches any regulation
- Adjust the level of risk of a regulatory article, based on the consequences of breaching the article. Then adjusting the effectiveness of the controls set in place to ensure compliance .
- RAM ( Risk Assessment Model)
- Build or enhancing risk matrices and scenarios for high risk customers.
- Assist IT team in data mapping and cleansing.
- Review new accounts opening , data update, and monitoring to ensure all the bank accounts’ risk level is correctly categorized
- AML (Anti Money laundering alerting system)
- Review and assess suspicious transaction found by the system.
- GO- AML
- Prepare SAR (Suspicious Activity Report)
- Compile Monthly transaction report
- Systems performance, compliance performance committee and regulator report preparation.
- Prepare a compliance level and deviance committee report
- Prepare Product and services risk assessment and regulatory compliance report.
- Prepare Bank inquiries report
Marketing Intelligence Department
Talal Abu-ghazaleh
Amman
01.2018 - 04.2018
- Repare Potential clients and business report
- Conduct Market share and competitors analysis
- Cleansing, managing, and presenting data of the clients, companies other branches, and partner offices.
Credit Officer Intern
Europe Arab Bank
Frankfurt
09.2016 - 03.2017
- Auditing and error checking financial statements, to ensure that the financial data are prepared as required by the IFRS
- Auditing two clients by visiting some of their branches to collect, audit, and report a sample to a supervisor alongside an audit team.
Education
Bachelor of Arts - International Accounting
German Jordanian University
Madaba, Jordan 06.2012 - 06.2017
Skills
Excel
English language proficiency
Market Analysis
Data analysis
Competitive analysis
Timeline
Operations Manager
IBBICo
07.2020 - Current
Compliance Business Intelligence
Al Rajhi bank
05.2019 - 06.2021
Compliance Officer
Al Rajhi bank
04.2018 - 04.2019
Marketing Intelligence Department
Talal Abu-ghazaleh
01.2018 - 04.2018
Credit Officer Intern
Europe Arab Bank
09.2016 - 03.2017
Bachelor of Arts - International Accounting
German Jordanian University
06.2012 - 06.2017