Hashem Almasri
Amman
Summary
A reliable Barista is able to learn and master new concepts and skills quickly. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with a proven track record of building client rapport. Reliable, friendly, and hardworking Customer Service professional who quickly learns and masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with a proven track record of building client rapport.
Overview
1
1
year of professional experience
Work History
Barista
Puffs
07.2024 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Barista
The coffee room
05.2023 - 07.2023
- Provided customers with product details such as coffee blends and preparation descriptions
- Monitored cafe for seating availability, safety and wellbeing of guests
- Resolved customer disputes with tact and professionalism
Education
Bachelor of Business Administration - BIDA (Business Intelligence and data analytics)
German Jordan University
08.2024
Skills
- Holistic care
- Social care
- Vulnerable adult care
- Person-centered care
- Supported living management
- Active listener
- Order Taking
- Friendly and outgoing
Languages
Arabic
Proficient
C2
English
Advanced
C1
German
Intermediate
B1
Hobbies and Interests
- Sport
- Reading
- Travel
Timeline
Barista
Puffs
07.2024 - 08.2024
Barista
The coffee room
05.2023 - 07.2023
Bachelor of Business Administration - BIDA (Business Intelligence and data analytics)
German Jordan University
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