Hamzah Alsuheimat
Marine Engineer
Amman
Summary
Proactive and detail-oriented professional with experience at Save the Children International and Injaz Travel and Tourism. Excelled in volunteer coordination and customer service, enhancing event success and customer satisfaction. Skilled in MS Office and teamwork, demonstrating a positive attitude and a knack for problem-solving. Achieved significant improvements in operational efficiency and customer engagement.
Overview
2018
2018
years of professional experience
2
2
Languages
Work History
Volunteer
Save the Children International
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Reservation Agent
Injaz Travel and Tourism
03.2015 - 05.2017
- Provided customers with information about availability and pricing.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Maintained high levels of efficiency by managing multiple phone lines and email correspondence for reservation requests and adjustments.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Education
Marine Engineer - Marine Engineering
Hellenic Maritime Training Center
Greece10-2024
High School Diploma -
Al Ittihad Schools
Aqaba, Jordan05-2016
Skills
Teamwork and collaboration
Positive attitude
Computer skills
Time management
MS office
Research skills
Problem-solving
Public speaking
Organized and efficient
Data entry
Attention to detail
Volunteer coordination
Timeline
Reservation Agent
Injaz Travel and Tourism
03.2015 - 05.2017
Volunteer
Save the Children International
Marine Engineer - Marine Engineering
Hellenic Maritime Training Center
High School Diploma -
Al Ittihad Schools