Hamza Nasri Bakeer

Work Experience

• Enhanced customer satisfaction levels by delivering tailored solutions, achieving a 20% increase in client satisfaction scores.
• Championed process improvement initiatives, resulting in a 15% reduction in operational time and a 25% increase in overall productivity.
• Fostered a culture of continuous learning within the team, leading to a 30% increase in employee engagement and a 40% rise in successful project completions.
• Increased profitability by consistently meeting or exceeding sales targets, contributing to an 18% year-over-year revenue growth.
• Drove revenue growth by proactively pursuing untapped market segments, securing 12 high-value clients and generating an additional $2 million in annual revenue.
• Implemented creative problem-solving strategies, effectively resolving 95% of unforeseen challenges during project implementation within the first 48 hours.
• Developed compelling sales presentations that improved conversion rates by 25%, effectively communicating the unique value proposition of company offerings to prospective clients.

Work Experience

• Fostered strong client relationships and ensured high levels of customer satisfaction by providing personalized attention and proactive support. This approach resulted in a 30% increase in repeat business and a 25% rise in client referrals.
• Collaborated closely with cross-functional teams including production, design, and logistics, ensuring seamless execution of projects and timely delivery of products. This collaborative approach led to a 20% improvement in project turnaround times and a 15% increase in on-time delivery rates.
• Enhanced customer experience and optimized internal processes by setting clear team goals, delegating tasks, and establishing deadlines. This strategy improved overall team productivity by 18% and reduced project completion time by 12%.
• Produced detailed activity reports and forecasts on a weekly, daily, and monthly basis, providing critical insights that informed strategic decision-making and improved forecasting accuracy by 22%

Work Experience

• Spearheaded market exploration initiatives by conducting in-depth market research and analysis, assessing the viability of new markets. Successfully initiated partnerships with clients across West Africa, East Africa, and Middle Africa in the field of printed flexible packaging, leading to an expansion in market reach and revenue generation.
• Increased monthly gross sales from $250,000 to $625,000 through effective sales strategies and strategic initiatives, demonstrating significant growth in sales performance.
• Closed deals amounting to over $8,000,000 in new sales by leveraging strong negotiation and relationship-building skills, effectively communicating the value proposition of products and services to secure successful business partnerships.
• Developed long-lasting client relationships by providing exceptional customer service and support, enhancing client satisfaction and retention.
• Enhanced communication and collaboration between departments, leading to more effective problem-solving and a 20% improvement in cross-departmental project efficiency.

Work Experience

• Managed sales and development for key companies, generating an annual sales revenue of USD 3,000,000 from both existing and new clients, showcasing the ability to nurture and expand client relationships and penetrate new markets locally and internationally.
• Optimized resource management to meet and exceed goals within designated time frames, effectively allocating and utilizing resources to maximize productivity and results.
• Oversaw and monitored top customers, ensuring ongoing satisfaction and engagement, which significantly contributed to consistent overall production and client retention.
• Prepared detailed performance reports, regularly identifying strengths and opportunities for improvement. These reports formed the basis for actionable plans, refining strategies, and enhancing sales effectiveness.
• Collaborated with the credit controller to enforce timely payments from customers in adherence to contractual agreements and credit policies, maintaining positive cash flow and ensuring financial stability for the organization.
• Utilized CRM systems proficiently for managing contacts, tracking pipeline progression, and accurately forecasting future revenues based on historical performance data insights.
• Optimized marketing budget allocation to maximize ROI on advertising spend across various channels, enhancing overall marketing effectiveness.

Work Experience

• Reviewed and analyzed operational records and reports to project sales and evaluate profitability, utilizing a data-driven approach that led to a 20% increase in forecast accuracy and a 15% improvement in profitability.
• Coached and mentored sales associates, providing product knowledge, sales incentives, and effective selling techniques. This guidance resulted in a 25% boost in customer satisfaction ratings and a 30% increase in team sales performance.
• Achieved target client outreach in both East and West Africa by proactively identifying and pursuing business opportunities, contributing to a 40% expansion in market reach and establishing 15 new valuable partnerships.
• Resolved customer issues promptly, maintaining high levels of customer satisfaction with a resolution rate of 95% within 24 hours, fostering trust and loyalty in the brand.
• Trained new hires on product knowledge, enhancing their ability to sell confidently and close deals successfully, which resulted in a 20% increase in new hire sales productivity.

Work Experience

• Engaged with customers to establish strong rapport and nurture lasting relationships, resulting in a 30% increase in customer retention and a 25% boost in repeat business.
• Maintained a perfect attendance and punctuality record, demonstrating commitment and reliability. This consistency contributed to a 20% improvement in team productivity and work efficiency.
• Resolved customer challenges by offering tailored solutions, leveraging in-depth product knowledge. Achieved a 90% customer satisfaction rate and a 15% increase in customer loyalty.
• Collaborated with sales and marketing teams to create effective messaging that communicated the value proposition of products, enhancing market presence and contributing to a 10% increase in lead conversion rates.
• Coordinated with sales and marketing teams to provide technical support for customer engagements, ensuring successful product adoption and achieving a 20% increase in successful product implementations.