Travelling , Reading
Hala AlRamahi
Pharmacist
Amman
Summary
Forward-thinking business development manager with extensive experience in the pharmaceutical industry. Proven ability to build strategic partnerships, expand market presence, and deliver impactful training programs. Successfully managed budgets, negotiated contracts, and cultivated high-performing teams for over X years. Skilled at identifying growth opportunities, conducting market research, and driving revenue through robust stakeholder engagement. Fluent in Arabic and English; proficient in ERP systems and CRM platforms.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Business Unit Manager
Sawa Pharma Company
01.2020 - Current
- Manage end-to-end business processes, from supplier negotiations to in-market analysis, ensuring alignment with strategic objectives
- Conduct sales forecasting and annual budget planning, collaborating with cross-functional teams to achieve growth targets
- Coordinate quarterly business reviews (QBR) to monitor commercial status, stock expiry, and ROI on external/internal budgets
- Serve as a business developer, attending global conferences to identify new suppliers and expand the product portfolio
- Develop and deliver soft skills training for medical reps, supervisors, and sales teams to strengthen selling techniques
- Key Achievements: – Expanded supplier network through strategic negotiation and relationship-building
- – Improved sales conversion rates through focused training and market-specific promotional activities
- – Reduced stock expiration by implementing proactive inventory management and customer follow-ups
- Monitored performance metrics regularly to identify areas for improvement and drive continuous progress.
- Balanced risk management with strategic objectives to optimize overall business performance outcomes.
- Mentored junior staff members, supporting their professional growth within the organization.
- Communicated regularly with executive leadership regarding progress updates, challenges, and achievement highlights within the unit.
Product Specialist (Ophthalmic)
Allergan
10.2017 - 01.2020
- Led business development efforts for ophthalmic product lines, increasing market share by building strategic relationships with KOLs and healthcare institutions
- Conducted market research to identify trends, competitor activities, and areas for product expansion; coordinated with distribution partners to open new channels
- Negotiated commercial terms and product placements with pharmacies, clinics, and hospitals, driving consistent territory growth
- Designed and delivered internal training programs (soft skills, product knowledge) to enhance medical reps’ performance
- Key Achievements:
- – Recognized internally for innovative training programs that boosted overall team effectiveness
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Continually expanded knowledge of our product line.
- Collaborated with cross-functional teams to streamline product development processes.
Private Pharmacy Owner & Freelance Trainer
Self-Employed
01.2014 - 01.2017
- Operated a private pharmacy, managing inventory, customer service, and regulatory compliance; developed expertise in retail pharmaceutical practices
- Provided freelance training in communication, sales strategies, and leadership to various pharmaceutical companies and sales teams
- Organized team-building workshops, enhancing collaboration and employee morale within client organizations
- Key Achievements:
- – Built a strong freelance training portfolio, earning repeat business from multiple pharmaceutical clients.
- Developed strong relationships with medical professionals, fostering trust and collaboration for better patient outcomes.
- Managed inventory levels to ensure optimal stock availability and timely replenishment.
Medical Representative
Hikma Pharmaceutical Company
01.2008 - 01.2011
- Promoted a diverse range of pharmaceutical products to healthcare professionals, consistently surpassing sales quotas
- Cultivated long-term client relationships, conducting market feedback to refine sales strategies
- Key Achievements: – Exceeded quarterly targets and recognized as a top performer.
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
Education
Soft Skills & Leadership Training Certifications -
Dale Carnegie Course
Lebanon01-2019
Additional Courses - Business Development, Negotiation Skills, Pharmaceutical Marketing
Additional Courses: Business Development, Negotiat
Dubai 01-2017
Bachelor of Pharmacy - Pharmacy
The University of Jordan
01-2008
Skills
- Business Development & Negotiations
- Written communication
- Sales & Market Analysis
- Cross-functional team coordination
- Operations management
- Staff training and development
- Business analysis
Interests
Timeline
Business Unit Manager
Sawa Pharma Company
01.2020 - Current
Product Specialist (Ophthalmic)
Allergan
10.2017 - 01.2020
Private Pharmacy Owner & Freelance Trainer
Self-Employed
01.2014 - 01.2017
Medical Representative
Hikma Pharmaceutical Company
01.2008 - 01.2011
Soft Skills & Leadership Training Certifications -
Dale Carnegie Course
Additional Courses - Business Development, Negotiation Skills, Pharmaceutical Marketing
Additional Courses: Business Development, Negotiat
Bachelor of Pharmacy - Pharmacy
The University of Jordan
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