Hafez Mahmoud
Team Lead
Amman,AM
Summary
Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Team Lead
Zain franchise
Amman
01.2016 - 01.2021
- Coached team members in techniques necessary to complete job tasks.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Built strong relationships with customers through positive attitude and attentive response.
Sale Representative
Zain franchise
Amman
01.2015 - 01.2016
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
Bachelor - Tourism Management
Zaytoonah University
AmmanSkills
Performance improvement
undefinedTimeline
Team Lead
Zain franchise
01.2016 - 01.2021
Sale Representative
Zain franchise
01.2015 - 01.2016
Bachelor - Tourism Management
Zaytoonah University
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