Hadeel AbuZienah
Admin Assistance
Jordan
Summary
Versatile professional with a robust background in document management and proposal coordination at Power Engineering World. Excelled in operations management and Primavera P6, enhancing project efficiency and team collaboration. Proven track record in improving document organization and fostering positive workplace culture, leading to significant achievements in process optimization. Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments
Overview
11
11
years of professional experience
2
2
Languages
Work History
Bids Proposals Coordinator
Power Engineering World
01.2023 - 07.2024
- Processed governmental customer forms that required collaboration with other subject matter experts and review of terms and conditions.
- Gained extensive knowledge of industry standards and best practices through regular professional development workshops and trainings.
- Utilized project management software to track progress on each proposal assignment effectively, keeping team members informed about status updates and upcoming deadlines.
- Researched and critically analyzed large volumes of data using spreadsheet and data mining skills and isolated and prioritized key data.
Document Controller
Power Engineering World
02.2018 - 05.2022
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Coordinated document exchange between departments, contractors, suppliers, and customers.
Assistant Manager
Dynamic Innovation
02.2018 - 08.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Administrative Assistant
Scientific & Medical Supplies Co.
06.2017 - 01.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Scheduled office meetings and client appointments for staff teams.
Computer Lab Supervisor
Zarqa University
09.2016 - 05.2017
- Provided prompt technical support for students and faculty, addressing their concerns in a professional manner.
- Contributed to budgeting decisions for technology purchases, ensuring cost-effective allocation of resources.
- Enhanced computer lab efficiency by implementing new software and hardware upgrades.
- Developed policies and procedures for proper use of the computer lab resources, promoting responsible behavior among all users.
HR Executive
Zarqa University
10.2014 - 08.2016
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Negotiated favorable contracts with vendors, resulting in cost savings on various HR services and products.
- Facilitated open communication channels between employees and management to promote a positive workplace culture.
- Streamlined HR processes by implementing efficient workflows and reducing paperwork.
Research Intern
IAJIT Journal
06.2013 - 01.2014
- Completed research, compiled data, and assisted in timely reporting.
- Attended meetings and presentations to learn project details.
- Visualised research findings through data tables, graphs and presentations.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
Education
Bachelor of Science - Computer And Information Sciences
Zarqa University
Zarqa, Jordan 04.2001 -
Skills
Document Formatting
Proposal Writing
Document organization
Skilled in Primavera P6
Operations Management
Product and service knowledge
Timeline
Bids Proposals Coordinator
Power Engineering World
01.2023 - 07.2024
Document Controller
Power Engineering World
02.2018 - 05.2022
Assistant Manager
Dynamic Innovation
02.2018 - 08.2018
Administrative Assistant
Scientific & Medical Supplies Co.
06.2017 - 01.2018
Computer Lab Supervisor
Zarqa University
09.2016 - 05.2017
HR Executive
Zarqa University
10.2014 - 08.2016
Research Intern
IAJIT Journal
06.2013 - 01.2014
Bachelor of Science - Computer And Information Sciences
Zarqa University
04.2001 -
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