Hadeel Abdel Hamid
Amman,Jordan
Summary
Junior social worker with excellent client assessment skills and abillies to locate and promote appropriate community services for clients. Seeking to leverage background with educaon into a social worker role with a progressive associaons.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work history
Volunteer Social worker
Molham NGO
Amman, Jordan
2024.09 - 2024.10
- Improved service user well-being by providing emotional support and practical advice.
- Assisted disabled individuals in navigating systemic needs and programmes to meet required case management metrics.
- Assessed client needs for appropriate referral to specialist services.
- Guided clients through application processes for governmental assistance.
Social Worker Trainee
Periferia Association
Nyíregyháza, Hungary
2022.03 - 2022.05
- Assisting clients' needs and reducing support plans
- Advising clients for their rights
- Patrolling to provide provisions for homeless people
- Providing helpline services
Social Worker Trainee
ELIM Evangelical Charitable
Nyíregyháza, Hungary
2021.09 - 2021.10
- Assisting clients to perform vital daily activities
- Ensuring Varied programs for social activities
- Providing emotional and psychological support
- Recording and documenting clients' information in daily progress notes
- Assessing clients to determine their continuous needs
- Providing special care for clients with chronic and acute medical conditions
Salesperson
Rihani Gallery & Silver Shop
Amman
2018.06 - 2020.08
- Great 50+ daily customers, offer assistance and recommend items to complement purchases
- Increase sales by at least 13% each month by offering consultation on items and services and upselling techniques
- Organise racks and displays during slow periods to maintain overall appearance of the shop
- Process POS transactions by cash and credit for purchases and refunds
Education
B.Sc. - English Literature
Damascus University
Damascus 2011.09 - 2017.04
M.Sc. - Social Work in Healthcare
University of Debrecen
Hungary 2020.09 - 2022.05
Skills
- COMMUNICATION SKILLS
- COMPUTER SKILLS
- PROBLEM-SOLVING ABILITIES
- TEAM-WORK SKILLS
- STRONG WORK ETHIC
- EMPATHY
- WILLINGNESS TO LEARN
- ADAPTABILITY
Languages
Arabic
Native
English
Advanced
German
Elementary
Timeline
Volunteer Social worker
Molham NGO
2024.09 - 2024.10
Social Worker Trainee
Periferia Association
2022.03 - 2022.05
Social Worker Trainee
ELIM Evangelical Charitable
2021.09 - 2021.10
M.Sc. - Social Work in Healthcare
University of Debrecen
2020.09 - 2022.05
Salesperson
Rihani Gallery & Silver Shop
2018.06 - 2020.08
B.Sc. - English Literature
Damascus University
2011.09 - 2017.04