A results-driven cybersecurity professional specializing in compliance and applying security controls and conducting security assessment, committed to safeguarding critical infrastructures through adherence to global standards and best practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cybersecurity Specialist – IT Security Compliance Specialist
Arab Bank Ltd.
01.2023 - Current
- Led the PCI DSS certification process, ensuring successful compliance with industry standards.
- Directed the Swift Customer Security Program self-assessment, contributing to enhanced security alignment.
- Developed comprehensive CSP checklists and scoring methodologies to strengthen control measures.
- Managed ISO 27001 implementation at Arab Bank as the ISMS Manager, ensuring adherence to global security standards.
- Reviewed and enhanced security department policies and procedures to improve their quality and compliance.
- Conducted automated and manual security assessments over network devices from multiple vendors including Cisco, Dell, and Fortinet.
- Conducting comprehensive risk assessments to identify vulnerabilities and enhance security posture.
- Leading IT audits, delivering detailed audit findings, and recommending preventive and corrective actions to ensure compliance and risk mitigation.
- Overseeing IT governance, including the development, implementation, and continuous improvement of policies and procedures to align with industry standards.
- Coordinating regular follow-ups with relevant teams to drive remediation of gap assessments and audit findings, ensuring timely and effective resolution.
Customer Support Engineer – Content-Security Team
Estarta Solutions
01.2022 - 01.2023
- Troubleshot email delivery and security issues, ensuring seamless functionality using Cisco Mail Security Appliance.
- Configured email filters, mail flow, and policies, resolving spam, malware, and virus misclassification issues.
Customer Support Engineer – Firewall Team
Estarta Solutions
01.2018 - 01.2022
- Specialized in Cisco Firewall systems, including legacy and next-generation firewalls, configuration, and troubleshooting.
- Conducted network traffic analysis and packet sniffing using Wireshark, ensuring secure operations.
- Escalated unresolved issues and documented defects to improve systems and communication.
- Created technical materials to enhance customer communication and issue resolution.
- Supervised and trained team members, emphasizing knowledge sharing and team efficiency.
Education
Bachelor of Science (BSc) - Network and Security Engineering
Jordan University of Science and Technology (JUST)
Cybersecurity Specialist with a solid foundation in network security and compliance, including in-depth knowledge of industry standards such as PCI DSS, CSP "Swift," and ISO 27001. Skilled in developing and maintaining comprehensive technical documentation to support security operations and ensure adherence to best practices. Known for a detail-oriented approach and a commitment to upholding the highest standards of cybersecurity across critical infrastructures.
Timeline
Cybersecurity Specialist – IT Security Compliance Specialist
Arab Bank Ltd.
01.2023 - Current
Customer Support Engineer – Content-Security Team
Estarta Solutions
01.2022 - 01.2023
Customer Support Engineer – Firewall Team
Estarta Solutions
01.2018 - 01.2022
Bachelor of Science (BSc) - Network and Security Engineering
Jordan University of Science and Technology (JUST)