GHASSAN KIDESS
Madison
Summary
A very well organized customer service, procurement and sales team player accustomed to working with diversified teams in the Middle East and North Africa region (MENA). Assumed positions that require multitasking in customer service, purchasing, logistics, supply chain management, Sales and office management. Dedicated executive with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
33
33
years of professional experience
Work History
Office Operations Associate
Wisconsin Department Of Public Instruction
03.2023 - Current
- Streamlined invoice processing to ensure timely payments and improved cash flow management.
Business Development and Sales– Middle East and North Africa (MENA)
Technico
03.2004 - 07.2016
- Manage Technico MENA office, contact travel agents for ticketing offers, purchase lodging and accommodation, contract trade show setup services, purchase office supplies, contract web designers, purchase advertising material, offer customer service, cooperate with global teams, study local seed laws and policies, utilize MS office tools, develop budgets, negotiate and implement customer service with customers in MENA region
Sales Manager- MENA
Huizer Zaden NV
06.2001 - 03.2004
- Launch Huizer Zaden brand, contact and contract seed suppliers, purchase packaging material, follow up on logistics and seed deliveries, set annual purchasing plans, negotiate sales, study local seed laws and policies, provide customer service and support, follow up on sample orders and deliveries, forecast and five-year plans
Regional Manager- MENA
Scattini Seeds Inc.
01.1997 - 06.2001
- Launch Scattini brand in MENA region, contact and contract seed suppliers, purchase packaging material, follow up on logistics, seed, and packaging material deliveries, set annual purchasing plans, negotiate sales, provide customer service and support, study local seed laws and policies, follow up on sample orders and deliveries, forecast and five-year plans
Area Sales Manager, Domestic Jordanian Market
Eastern Company
08.1990 - 06.1997
- Manage business in select areas of the market, establish and manage company retail office in Safi area
Education
Master of Science in Seed Technology and Business -
Iowa State University
Ames, IA05.2016
Bachelor in Agricultural Sciences - Plant Protection -
Jordan University
Amman, Jordan06.1987
Tawjihi Secondary Certificate - Scientific Stream (High School) -
De La Salle College
Amman, Jordan06.1983
Skills
- Negotiations
- Problem solving
- Policy implementation
- Customer service
- Attention to detail
- Multitasking abilities
- Organizational skills
- Team collaboration
- Time management
- Microsoft Office proficiency
- Strong Problem Solver
Languages
English
Arabic
French
Associations
- Member of the African Potato Association
- Member of Jordanian Agricultural Engineers Association
Resume Title
RESUME
Timeline
Office Operations Associate
Wisconsin Department Of Public Instruction
03.2023 - Current
Business Development and Sales– Middle East and North Africa (MENA)
Technico
03.2004 - 07.2016
Sales Manager- MENA
Huizer Zaden NV
06.2001 - 03.2004
Regional Manager- MENA
Scattini Seeds Inc.
01.1997 - 06.2001
Area Sales Manager, Domestic Jordanian Market
Eastern Company
08.1990 - 06.1997
Master of Science in Seed Technology and Business -
Iowa State University
Bachelor in Agricultural Sciences - Plant Protection -
Jordan University
Tawjihi Secondary Certificate - Scientific Stream (High School) -
De La Salle College
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