Ghassan Alhelu
Amman
Overview
6
6
years of professional experience
Work History
Accountant
MakanE Company
2022.10 - 2023.10
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
Customer experience officer
MakanE Company
2022.04 - 2022.10
- Retention
- Communicating with clients through various channels
- Acknowledging and resolving Client complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the Client's journey.
customer care officer
levant world agent Samsung
2021.04 - 2022.04
- Resolve product or service problems by clarifying the customer complaint, determining the cause of the problem
- Explaining the best solution to solve the problem, expediting correction or adjustment following up to ensure resolution
- Assistance in the financial matters of the branch of deposits.
Sales officer
levant world agent Samsung
2019.07 - 2021.04
- Sell customers new devices
- Answer customer inquiries
- Explanation to customers specification devices.
Sales officer
NOKIA
2018.04 - 2019.07
- Identify and sell customers new devices
- Convince customers to buy
- Answer customer inquiries.
Education
Accounting -
University of Petra
08.2017
Skills
- Strong computer skills and Microsoft Office
- Members of various internal teams as well as clients and prospects
- Good interpersonal skills with the ability to develop positive relationships
- Excellent communication skills
- Excellent written and verbal English and Arabic skills
Websites
Languages
English
Upper intermediate
B2
Arabic
Proficient
C2
Achievements Courses
Accounting trainee, Aldyar land for auditing, 07/2018, 10/2018, I trained in the office to enter invoices working on accounting programs income tax calculation.
References
- Louy alabdallat, 0795350013
- Fraih Qandah, 0795887880
Timeline
Accountant
MakanE Company
2022.10 - 2023.10
Customer experience officer
MakanE Company
2022.04 - 2022.10
customer care officer
levant world agent Samsung
2021.04 - 2022.04
Sales officer
levant world agent Samsung
2019.07 - 2021.04
Sales officer
NOKIA
2018.04 - 2019.07
Accounting -
University of Petra