ICDL
GHANEM GHANEM
STUDENT
Amman
Summary
Highly proactive manager with 5 years of experience in team leadership FOOD industry. Background includes sales, management and customer service in fast-paced settings. Ambitious manger with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
12
12
years of professional experience
1
1
Certification
2
2
Languages
9
9
years of post-secondary education
Work History
Restaurant Manager
SMOKEY WOODS
01.2018 - Current
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Coordinated with catering staff to deliver food services for special events and functions.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Purchased food and cultivated strong vendor relationships.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Correctly calculated inventory and ordered appropriate supplies.
Owner
Smokey Woods'
Amman
02.2024 - 06.2026
- Collaborated with clients to create engaging photo albums.
Education
High School Diploma -
OXFORD SCHOOL
JORDAN AMMAN 03.2014 - 07.2020
High School Diploma -
SAE
Amman, Jordan 02.2024 - 07.2026
Skills
Facilities Planning
Food Service Background
Scheduling Staff
Inventory control and record keeping
Promotions planning
Time management abilities
ServeSafe Manager
Teamwork and Collaboration
Monitoring Food Preparation
Inventory Control
Staff Management
Operations Management
Point of Sale (POS) system operation
Trained in performance and wage reviews
Software
Certification
SCHOOL
Timeline
Owner
Smokey Woods'
02.2024 - 06.2026
High School Diploma -
SAE
02.2024 - 07.2026
SCHOOL
07-2020
Restaurant Manager
SMOKEY WOODS
01.2018 - Current
High School Diploma -
OXFORD SCHOOL
03.2014 - 07.2020