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Associate Principal Engineer

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Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments.

I'm looking to join a prestigious organization to utilize my knowledge, abilities, and practical experience, so that I can maximize my potential as a productive and energetic individual who consistently delivers top-notch performance to accomplish the organization's objective.

 Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction. 

Motivated and adaptable professional with experience in customer service, data management, and operational support. Skilled in handling inquiries, organizing information, improving service processes, and coordinating with teams to ensure smooth workflow execution. Strong communicator with excellent problem-solving and attention to detail, seeking to contribute to a dynamic organization and support successful project delivery.

Dynamic and dedicated Biology Teacher with a proven track record at Kingston International School, enhancing student engagement through project-based learning and innovative technology integration. Skilled in classroom management and scientific inquiry, I fostered a collaborative environment that improved academic performance and encouraged parental involvement. Committed to nurturing a passion for biology in students.
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Quality Assurance & Business Excellence Manager with 9+ years of experience across telecom and manufacturing sectors. Proven leader in Quality Management Systems (QMS), EFQM Excellence Model implementation, process optimization, and cross-functional transformation projects.

Detail-oriented medical student with strong clinical assessment and effective communication skills. Committed to delivering patient-centered care and supporting evidence-based practices.

 Driven and personable Network Specialist & IT Technical support with over +2 years of experience interfacing with clients. Dedicated and outside-the-box strategic thinker with expertise in network performance management, troubleshooting, conflict resolution, time management, document control, and leadership. 

Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers. Experience customer services brings 8+ years of applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies. Responsive and resilient team player with adaptable and resourceful mindset. Also am very comfortable with working REMOTE!

Highly motivated individual with exceptional organizational and customer service skills, seeking an administrative/clerical position to apply my abilities. Thrives in collaborative environments and is driven to work with others towards achieving common goals. Passionate about efficiency and attention to detail, fueling dedication to providing exceptional support and contributing to team success. Demonstrates strong leadership and problem-solving abilities, committed to streamlining operations to reduce costs and improve organizational efficiency. Possesses independent decision-making skills and sound judgment, consistently making a positive impact on company success.

FATIMA MAHMOUD DAOUD

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Customer Care Representative

QUALITY CONTROL ASSISSTANT

CUSTOMER SERVICE (sales)

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B.SC. DEGREE - FOOD SCIENCE AND TECHNOLOGY

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Customer Care Representative

QUALITY CONTROL ASSISSTANT

CUSTOMER SERVICE (sales)

B.SC. DEGREE - FOOD SCIENCE AND TECHNOLOGY

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