Farah Mazin Kamel Al-Daghistani
Clinical Pharmacy
Amman
Summary
Trained in pharmaceutical practice with experience in customer care, possessing a strong foundation in interpersonal and communication skills developed through direct interactions with clients and patients. Published research focused on artificial intelligence applications in obesity management has provided valuable insights into innovative healthcare solutions. Volunteered in a clinical study examining the effects of daily turmeric supplementation on smokers, demonstrating a commitment to advancing health outcomes. Fluent in Arabic and proficient in English, ensuring effective communication in diverse professional settings.
Overview
4
4
Certifications
2
2
Languages
Work History
Customer Care Executive
Smart Buy
03.2022 - 04.2022
- Handled customer inquiries, complaints, and service issues with professionalism and efficiency, ensuring high levels of satisfaction.
- Resolved complex problems by actively listening, identifying root causes, and delivering practical solutions in real time.
- Developed strong communication and interpersonal skills through daily direct interaction with diverse customers.
- Maintained detailed records of interactions and followed up consistently to ensure issue resolution and client retention.
- Recognized for patience, empathy, and the ability to stay calm under pressure while meeting performance targets.
Education
Bachelor of Science - Pharmacy
Petra University
Amman 04.2001 -
Skills
Pharmacy practice expertise
Certification
Introduction to Regulatory Affairs
Training
- - Al-Maqasid Pharmacy – Community Pharmacy | 6 Months
- - 37 Degree Pharmacy – Community Pharmacy | 4 Months
- - Mayada Pharmacy – Community Pharmacy | 2 Months
- - Al-Hayat Hospital – Clinical Pharmacy Training | 9 Weeks
Timeline
Customer Care Executive
Smart Buy
03.2022 - 04.2022
Bachelor of Science - Pharmacy
Petra University
04.2001 -
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