MOHAMAD Al FANATSEH

* Promoted to "Guest Service Expert" in March 2024, demonstrating exceptional performance and accumulated experience from a waiter role.
* Developed strong interpersonal skills by building positive relationships with others to ensure beneficiary satisfaction and provide excellent service.
* Managed multiple tasks efficiently within stipulated timelines, ensuring smooth workflow and high productivity.
* Provided effective communication, delivering necessary information and clear instructions to customers or clients.
* Gained extensive experience in drafting and sending official emails and formal letters, ensuring professional correspondence.

* Extensive practical experience in electrical work and general home maintenance.
* Worked in various workshops in Wadi Musa - Petra area, enhancing technical and practical skills.
* Capable of diagnosing malfunctions and performing necessary repairs efficiently and accurately.
* Adherence to occupational safety standards while performing tasks.

* Maintained high customer satisfaction by providing clear and accurate answers to inquiries regarding services.
* Oversaw adherence to operational standards and procedures to ensure an organized and compliant work environment.
* Resolved complaints effectively and professionally, ensuring problem resolution and maintaining a positive atmosphere.

Consistently provided professional, friendly, and engaging service to customers, including understanding body language and dealing with diverse communication needs.
* Handled and fulfilled customer requests with a positive and amicable approach, ensuring accurate fulfillment.