Fairs Irshaidat

Experienced Technical Support Engineer with a proven track record in the Firewall Team.

Specializing in the management and troubleshooting of Cisco ASA, Firepower Threat Defense (FTD), and Firepower Management Center (FMC) devices. Adept at providing expert support and solutions to ensure network security and operational efficiency.

Completed specialized TAC training in AAA and VPN technologies (self-study) for enhancing expertise.

1- VPN S-S, and RA.

2 - AAA authentication, authorization, and accounting.

Responsibilities:

Provided expert support and troubleshooting for Cisco Unified Communications solutions, including:

1- Cisco Unified Communications Manager (CUCM)

2- Cisco Unity Connection (CUC)

3- Cisco IM and Presence (IM&P)

4- Voice Gateways

5- Cisco Expressway (MRA)