Fadi Qassem
Dubai
Summary
Dynamic Professional Services Leader at Amazon Web Services (AWS) with established expertise in business development and strategic growth initiatives. Specialist in team leadership and customer relationship management, effectively scaling professional services across MENAT. Proficient in risk assessment, delivering impactful results in varied environments while cultivating a culture of excellence.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Practice Manager
Amazon Web Services (AWS)
09.2020 - Current
- Managing the ProServe business, leading strategic growth initiatives across MENAT and overseeing a diverse team of salespeople, architects, consultants, and contractors.
Security Consulting Director
McAfee
04.2015 - 07.2020
- Led the security consulting division and professional services for the META region.
Director of Professional Services - EMEA Service Providers
Juniper Networks, Inc.
04.2012 - 03.2015
- Built and scaled the professional services team and business across Emerging Markets.
Head of Professional Services - Emerging Markets
Juniper Networks, Inc.
04.2009 - 04.2012
Presales Consultant
Juniper Networks, Inc.
10.2003 - 03.2009
Technical Consultant
Getronics ME
08.2002 - 10.2003
Network Development Analyst
Etisalat
07.2000 - 08.2002
Network Consultant
United Business Machines (UBM)
01.1998 - 01.2000
Education
Bachelor of Science (B.Sc.) - Electrical, Electronics and Communications Engineering
Al-Jami'ah Al-Urdunia
01.1998
Skills
- Business development
- Industry expertise
- Organizational development
- Culture and people management
- Financial management
- Talent acquisition
- Customer relationship management
- Interpersonal skills
- Strategic planning
- Service delivery
- Risk assessment
- Team leadership
- Engineering management
- Architectural design
- Stakeholder management
Websites
Certification
- AWS GenAI Practitioner
- Design a cloud migration strategy
- Amazon Web Services: Enterprise Security
- Learning the OWASP Top 10
Languages
- Arabic
- Japanese
- English
Accomplishments
- Received CEO Excellence Award at Juniper Networks
Languages
Arabic
First Language
English
Proficient (C2)
C2
Japanese
Elementary (A2)
A2
References
References available upon request.
Timeline
Practice Manager
Amazon Web Services (AWS)
09.2020 - Current
Security Consulting Director
McAfee
04.2015 - 07.2020
Director of Professional Services - EMEA Service Providers
Juniper Networks, Inc.
04.2012 - 03.2015
Head of Professional Services - Emerging Markets
Juniper Networks, Inc.
04.2009 - 04.2012
Presales Consultant
Juniper Networks, Inc.
10.2003 - 03.2009
Technical Consultant
Getronics ME
08.2002 - 10.2003
Network Development Analyst
Etisalat
07.2000 - 08.2002
Network Consultant
United Business Machines (UBM)
01.1998 - 01.2000
Bachelor of Science (B.Sc.) - Electrical, Electronics and Communications Engineering
Al-Jami'ah Al-Urdunia
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