SAP
Eyad Amro
Operations & Procurement Professional
Amman
Summary
Drawing from over a decade of international expertise, I specialize in operations management, including staff supervision, driver management, event coordination, and office management. With notable experience in USAID projects, I excel in strategic sourcing, negotiation, and regulatory compliance, supporting procurement teams as a PMP certified professional. My commitment to clear communication ensures successful outcomes in both procurement and operations management.
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
12
12
years of professional experience
1
1
Certification
2
2
Languages
Work History
Senior Operations Officer
IREX-JORDAN
10.2023 - Current
- Company Overview: USAID Project. Early Grade Education Activity in Jordan -USAID
- Collaborated extensively with the Finance & Operations Director to meticulously manage all aspects of event logistics, from coordinating invitations to arranging transportation and selecting venues.
- Additionally, facilitated travel arrangements, visa applications, and hotel bookings to ensure smooth execution.
- To maintain the efficiency of office operations, supervised support staff and managed general office duties, including the maintenance of facility equipment.
- Implemented robust administrative policies and procedures, ensuring strict adherence to organizational standards.
- In the realm of human resources, adeptly managed personnel files, tracked leaves, and efficiently procured office supplies.
- Furthermore, oversaw inventory and asset tracking, prepared comprehensive reports, and administered various rental and service contracts.
- Played a pivotal role in Manage procurement processes, including the preparation of purchase requests, orders, and supplier agreements.
- Assisted in addressing compliance issues and diligently ensured staff adherence to established guidelines and policies.
- USAID Project. Early Grade Education Activity in Jordan -USAID
- Negotiated contracts with vendors, securing favorable terms that benefited the organization''s bottom line.
- Created detailed reports on operational metrics, enabling data-driven decision-making processes.
- Managed projects from inception to completion, ensuring timely delivery within budget constraints.
- Collaborated with cross-functional teams to develop innovative solutions addressing complex challenges.
Operation Support Officer/Procurement
ARK Group DMCC-Dubai
01.2021 - 09.2023
- Company Overview: Hasbani Project -Embassy of Canada /Community engagement Project USAID/Yaman
- Lead procurement and logistics operations for the project, ensuring compliance with internal policies and achieving cost savings of 20%.
- Issued purchase requests, conducted comparative bid analysis, and negotiated with suppliers, resulting in a reduction in procurement costs by 20%.
- Process project consultant invoices and the requisite payment requests to the Finance Department.
- Oversaw personnel contracts and ensured continuity of service, reducing contract-related issues by 75%.
- Manage project petty cash.
- Keep track and replenish monthly project supplies and consumables.
- Review and provide guidance to project staff on statement of works.
- Draft, review and approve contractual documents, such as purchase orders, services provision agreements and long-term agreements.
- Managed project travel bookings and successfully organized events, including venue bookings, with a 95% improvement in efficiency.
- Lead the required airport pick-ups for arrivals and departures.
- Supervise the drivers, local staff, and coach new staff.
- Hasbani Project -Embassy of Canada Community engagement Project USAID/Yaman
Project Senior Officer/Operations and Logistics
World Vision International
01.2018 - 12.2020
- Lead procurement operations, ensuring policy compliance.
- Managed vendor relationships, contracts, and budgets.
- Supervised a procurement team.
- Handled contract documentation and logistics.
- Managed project travel and finances.
- Oversaw personnel and inventory management.
Senior Field Assistant
United Nations High Commissioner for Refugees (UNHCR)
01.2015 - 12.2017
Senior Registration Assistant
United Nations High Commissioner for Refugees
01.2013 - 12.2015
- Conducts registration interviews of asylum seekers and other persons of concern to UNHCR in the camp or in other locations outside the camp.
Education
B.Sc. - Marketing
AL Balqa University
01.2003 - 2007.01
Skills
Resource management
Strategic workforce planning
Organizational improvement
Expense management
Business workflow redesign
Operational efficiency improvement
Reporting proficiency
Evidence-based decision making
Strategic operations planning
Strategic development
Reporting process coordination
Operations logistics coordination
Accomplishments
- Spearheaded the seamless implementation of the Makani centre in collaboration with UNICEF-Jordan.
- Facilitated job-finding services for over 11,000 refugees through a high-impact livelihood project.
- Orchestrated the efficient procurement of $4 million worth of essential supplies.
- Executed a remarkable 8-month series of events for the PSD training division.
- Delivered a transformative 9-month event program for the RPA and Police Academy in 2021.
- Coordinated over 120 successful project events.
Personal Information
- Date of Birth: 07/31/84
- Gender: Male
- Nationality: Jordanian
Courses And Trainings
- Operations Management-Coordination Management, 06/01/19
- English Language Advance, International Global Center, 01/01/12
- Microsoft Office Advance, Jordan Academy, 10/01/12
- United Nations and USAID Donor Courses, 01/01/13 - 12/31/23
- PMP, PMI - Jordan, 08/01/21
- Supply Chain Management, Ongoing
- SAP Training, 01/01/24
Software
MS
Certification
PMP
Timeline
Senior Operations Officer
IREX-JORDAN
10.2023 - Current
PMP
01-2022
Operation Support Officer/Procurement
ARK Group DMCC-Dubai
01.2021 - 09.2023
Project Senior Officer/Operations and Logistics
World Vision International
01.2018 - 12.2020
Senior Field Assistant
United Nations High Commissioner for Refugees (UNHCR)
01.2015 - 12.2017
Senior Registration Assistant
United Nations High Commissioner for Refugees
01.2013 - 12.2015
B.Sc. - Marketing
AL Balqa University
01.2003 - 2007.01
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