Essam Mohammed Daghlas
Amman,AM
Summary
Professional sales manager with background in key account management, skilled in driving revenue growth and nurturing client relationships. Known for strong team collaboration, adaptability to changing demands, and delivering results. Expertise in strategic planning, contract negotiations, and client retention combined with excellent communication and problem-solving abilities. Recognized for reliability and results-driven approach.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Key Account Sales Manager
SMSA Express Transportation Company
06.2023 - Current
- Managed a portfolio of key accounts, ensuring consistent revenue generation and customer satisfaction.
- Achieved or exceeded assigned sales targets consistently by implementing effective account management strategies and monitoring progress regularly.
- Developed and executed strategic account plans for sustainable growth and profitability.
- Maximized customer retention rates through diligent follow-ups and tailored recommendations based on client needs analysis.
- Negotiated contracts and pricing agreements with clients, securing long-term business partnerships.
- Strengthened client relationships with regular communication, addressing concerns, and providing exceptional service.
- Provided timely feedback to management on market conditions, competitive intelligence, and product development ideas.
- Coordinated sales presentations and product demonstrations, showcasing the value proposition for prospective clients.
- Developed presentations to expand distribution and increase market share and volume [Number]%.
- Increased sales revenue by identifying and targeting high-potential key accounts.
- Supported sales and reporting for large and medium-sized accounts.
Account Manager
SMSA EXPRESS (Logistic Company)
01.2020 - Current
- Sales for several types of cargo as sea freight, air freight, FTL & LTL.
- SELLING Fulfilment, warehousing, storage.
- Selling DG SERVICE.
- Sales B2B business.
- Sales E-Commerce business.
- Seek new business through business-to-business phone sales, average 50 to 100 calls a week.
- Competitively negotiate rates daily with prospects and carriers.
- Maintain business with current customers through expert customer service and integrity.
- Top executive in training class.
- Reached out to potential customers to garner more business.
- Prioritized order security, accuracy and on-time pickup and delivery.
- Oversaw return and exchange processes from customer to supplier.
- Work quickly and effectively to resolve problems that may develop on a freight shipment.
- Continuously establish and maintain an excellent network of business relationship as a result of extensive interaction and communication.
- Attending trade shows, company sponsored promotions and events, city tours.
- Developing and Managing after Sales and service standards and procedures.
- Visit Key customers regularly not to lose the future orders and keep them updated with materials availability and changes of prices.
- Reviewing sales data with executive management at assigned locations.
Sales Consultant
AIDC (Mobility – Pioneer Way for Business Solution)
02.2011 - 12.2019
- A specialist of Sale POS Devices with all models of brands (E10 Screen touch-zebra barcode printers – bixolon thermal and barcode printers-Honeywell scanners-PDA data collector- sensor screen touch, etc...)
- A specialist in the sales of mobile inventory devices of all kinds from major international companies such as Zebra & honeywell.
- A specialist in the sales of mobile printer (portable).
- Finding technical solutions for large warehouses such as inventory mechanism, warehouse division, etc.
- Expert on Warehouse management solutions with RFID and Barcoding.
- Expert on Asset Tracking Solutions through Bar-coding and RFID.
- Expert Document file tracking solutions.
- Full knowledge of iOS, Android & Windows Phone Technologies including deep configuration, Mobile Device Management solutions and related integrations.
- Coordinating sales-related activities within the company and contribute to achieving sales targets.
- Define customer needs, then explain and demonstrate services to them.
- Update knowledge of company's services as well as services of its competitors.
- Report to employer and provide feedback about the marketing and sales of its products.
Education
Secondary -
Tawjehi in Sweileh school
Bachelor - graphic design
Philadelphia University
07-2004
Skills
- Excellent communication skills
- Ability to work under pressure
- Ability to work individually or as a team member
- Time management
- Ability to learn new tasks quickly
- Ability to encounter new challenges
- Relationship management
- CRM proficiency
- Territory management
- Sales pipeline management
- Account development
- Cross-functional collaboration
- Account retention
- Account performance analysis
Certification
- Certified logistics & fulfilment project operations.
- Certified Dangerous goods.
References
Mohamed, Tarabishi
Language
Arabic – Excellent in Verbal and Written
English – Very good Verbal and Written
Timeline
Key Account Sales Manager
SMSA Express Transportation Company
06.2023 - Current
Account Manager
SMSA EXPRESS (Logistic Company)
01.2020 - Current
Sales Consultant
AIDC (Mobility – Pioneer Way for Business Solution)
02.2011 - 12.2019
Secondary -
Tawjehi in Sweileh school
Bachelor - graphic design
Philadelphia University
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