Summary
Overview
Work History
Education
Skills
Certification
Training
Personal Information
Timeline
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Eman Hamdan

Eman Hamdan

Amman

Summary

Technical recruitment professional with robust background in identifying and placing top-tier talent. Adept at building strong relationships with both clients and candidates to ensure perfect fit. Known for collaborative teamwork and flexibility to adapt to changing hiring needs. Expertise in full-cycle recruitment and talent pipeline management.

Overview

7
7
years of professional experience
4
4
Certification

Work History

Technical Recruiter

Estarta Solutions
01.2025 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Sourced and selected applicants for technical positions within company.
  • Used Boolean searches to develop applicant portfolios for expected openings.
  • Utilized various online and offline sources to find talented technical candidates and prepare for screening process.

Technical Support Engineer

Estarta-Cisco
04.2022 - 01.2025
  • Provide AAA-security professional technical support for Cisco Clients.
  • Troubleshoot issues related to Cisco's Identity Service Engine (ISE).
  • Respond to customer emails, calls and live sessions regarding technical malfunctions and issues to fix remotely.
  • Resolve service user requests within target timeframes.
  • Configure networks to meet performance requirements.
  • Investigate reports of system errors to try to reproduce problems and trace faults.

Social Media Coordinator

TheOutfit
09.2021 - 04.2022
  • Developed collaborative relationships with clients, aiding smooth delivery of high-value social media campaigns.
  • Created engaging, bespoke text, image and video content, engaging audiences across various platforms.
  • Collaborated with clients to design and deliver high-performing, multi-platform social media campaigns.
  • Monitored new and upcoming social media technologies, aiding cutting edge, innovative campaign strategy.
  • Engaged communities across social platforms, responding to incoming communications efficiently.

Customer Executive

OSN (Orbit Showtime Network)
10.2018 - 06.2021
  • Testing company's products and software updates on decoders.
  • Retaining customers through technical support.

Education

Bsc. Electrical Engineering - Telecommunications

Jordan University of Science And Technology
01.2018

General Secondary Education Certificate - Scientific stream

01.2013

Skills

  • High proficient in written and spoken English
  • Multi-tasking
  • Product Marketing
  • Teamwork
  • Computer literacy (Microsoft Office, Web and social skills, Spreadsheets)
  • Case Management
  • Active Directory
  • Linux Knowledge (Netacad –cisco)
  • Cybersecurity
  • Identity Service Engine Knowledge
  • Network Troubleshooting
  • Communication Skills
  • Problem-Solving
  • Social Media Management
  • Telephone Skills
  • Candidate screening
  • Interviewing
  • Client relationship management
  • Industry networking
  • Candidate sourcing
  • Recruitment marketing
  • Client relations
  • Resume screening
  • Onboarding process
  • Talent acquisition
  • Recruitment

Certification

  • CCNA R&S certified
  • CCNP Security certified
  • Cisco Certified Specialist - Security Core
  • Cisco Certified Specialist - Security Identity Management Implementation

Training

  • 06/21/17, 08/24/17, Jordan, Services Mobile Company (Zain), RAN planning Department, Mohd- Al Amro, mohammad.al-amro@jo.zain.com
  • Volunteer Teacher, King's Academy, Madaba, Jordan, Evaluated students' comprehension of lessons through relevant test questions., Managed pupil behaviour, applying appropriate and effective measures in cases of misbehaviour., Developed constructive feedback on homework to drive attainment., Boosted writing skills by designing creative and comprehensive exercises., Planned lessons with dynamic discussions and exercises to promote engagement., 07/01/18, 08/01/20
  • Intern, LoYAC, Community Service Coordinator, Volunteer.

Personal Information

Date of Birth: 02/01/96

Timeline

Technical Recruiter

Estarta Solutions
01.2025 - Current

Technical Support Engineer

Estarta-Cisco
04.2022 - 01.2025

Social Media Coordinator

TheOutfit
09.2021 - 04.2022

Customer Executive

OSN (Orbit Showtime Network)
10.2018 - 06.2021

General Secondary Education Certificate - Scientific stream

Bsc. Electrical Engineering - Telecommunications

Jordan University of Science And Technology

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Eman Hamdan