Emad F. Rawashdeh
Riyadh
Summary
Highly accomplished Head of Quality with 17+ years of experience leading cross-functional engineering teams to deliver high-quality, scalable software products. Expert in Shift-Left Testing, Test Automation Strategies, Test Pyramid Implementation, and KPI-driven performance improvement. Proven track record in reducing post-release defects, accelerating release pipelines, and fostering a quality-first engineering culture. Adept at aligning quality strategies with business objectives and mentoring teams for long-term capability growth.
Overview
18
18
years of professional experience
2
2
Certification
8
8
years of post-secondary education
Work History
Head of Quality
Mr Mandoob
Riyadh
06.2024 - Current
- Defined and continuously monitored engineering Key Performance Indicators (KPIs), such as Team Velocity and bug rates, which resulted in a measurable increase in team productivity by up to 20% and a 33% reduction in product defects.
- Established a comprehensive Test Pyramid strategy that initiated unit test activities and optimized integration test execution, resulting in a significant increase in overall test coverage from 0% to 15% and a 15% reduction in test execution time.
- Developed and implemented a comprehensive Growth Plan for team members, which fostered professional development and measurably improved team performance and productivity.
- Initiated a Mentorship program where senior members provided guidance to junior colleagues and trainees, accelerating skill development and increasing the team's overall dependability and efficiency.
- Manage and lead a cross-functional team of quality engineers, fostering professional growth and increasing team productivity.
- Develop and Define Quality Policies, standards, and processes that include the tech team release process.
- Execute and plan exploratory testing methodologies to uncover critical defects early and ensure the consistency and stability of the customer application.
- Collaborate with senior leadership and cross-functional stakeholders to define and align quality objectives.
- Monitor and triage bugs continuously, ensuring issues were resolved within SLA and contributing to root cause analysis.
- Ensure transparency of QA metrics by sharing real-time data with engineering stakeholders.
- Optimize team workflows and tool utilization to improve delivery efficiency and reduce project overruns.
Senior Quality Engineer and Quality Coach
Hungerstation
Riyadh
12.2020 - 05.2024
- Led the organization-wide adoption of shift-left testing, which accelerated the release pipeline by 3X and reduced critical post-release defects by 75% cultivating a quality-first culture.
- Pioneered and implemented a suite of bug prevention initiatives, including enhanced peer code reviews and static code analysis, which reduced the number of high-severity bugs before they reached the QA environment.
- Established a robust bug detection and reduction strategy, which resulted in a decrease in the total bug backlog and an improvement in Mean Time to Resolution (MTTR).
- Designed and led initiatives to optimize the test pyramid and streamline integration test cases, increasing overall test coverage from 50% to 65% and reducing test execution time.
- Built a dashboard report that collects tech department KPIs that is used by top management to determine the pain points to decide the corrective actions.
- Mentored multiple development and QA teams in testing best practices, ensuring consistent adherence to high-quality standards.
- Pioneered the adoption of Agile testing and shift-left strategies across the domain, enhancing collaboration and quality practices for over 20 engineers.
- Execute and plan the exploratory testing across the scope of my domain.
- Innovate Bug Preventive initiatives to be applied and studied with the development teams in the domain.
- Monitor and Control performance framework using key engineering metrics such as cycle time, bugs per engineer, and system stability.
- Participate in quarterly and annual OKR planning cycles for QA and business to ensure quality efforts are strategically aligned.
Senior Quality Engineer Consultant
DIS
Riyadh
02.2019 - 11.2020
- Led a team of Quality Engineers, successfully delivering comprehensive quality assurance strategies and overseeing UAT processes for multiple clients.
- Developed robust and comprehensive test documentation, ensuring the testing lifecycle was agile and aligned with evolving project requirements.
- Collaborated actively with diverse stakeholders to ensure quality-driven project delivery and client satisfaction.
Senior QA & Scrum Master
Medrah Digital
08.2017 - 01.2019
Senior Business Consultant - Quality Assurance
Omnix International
06.2016 - 07.2017
Senior Quality Assurance
Baaz.inc
10.2014 - 05.2016
Quality Assurance Officer
Mobile Interactive Technologies
11.2011 - 09.2014
Software Quality Analyst
Aspire Services
06.2008 - 10.2011
Education
Master of Science - Computer Science
Jordan University Of Science And Technology
Jordan 02.2014 - 06.2018
Bachelor of Science - Software Engineering
Hashemite University
09.2004 - 06.2008
Skills
- Quality Strategy & Governance
- Shift-Left Testing
- Test Pyramid Optimization
- Risk-Based Testing
- Quality Gates
- Release Management
- Continuous Testing
- Continuous Improvement
- Strategic Planning
- Test Planning & Execution
- Regression & Integration Testing
- API Testing
- UI Testing
- Performance Testing
- Defect Management
- Defect Prevention
- UAT
- TDD
- Test Automation Frameworks
- Test Automation Strategy
- Framework Setup
- Script Development
- CI/CD Integration
- Pipelines Monitoring
- Postman
- SoapUI
- JMeter
- Selenium
- Appium
- Jira
- TestRail
- Zephyr
- Agile/SCRUM
- KPI Tracking
- Stakeholder Collaboration
- Leadership & Coaching
- Cross-Functional Collaboration
- Mentoring & Coaching
- Workflow Optimization
Certification
- ISTQB - CTFL, Certified Tester Foundation Level
- ISTQB - AT, Agile Tester
Languages
Arabic
English
Skills And Technologies
Quality Strategy & Governance, Shift-Left Testing, Test Pyramid Optimization, Risk-Based Testing, Quality Gates, Release Management, Continuous Testing, Continuous Improvement, Strategic Planning, Test Planning & Execution, Regression & Integration Testing, API Testing, UI Testing, Performance Testing, Defect Management, Defect Prevention, UAT, TDD, Test Automation Frameworks, Test Automation Strategy, Framework Setup, Script Development, CI/CD Integration, Pipelines Monitoring (Devetron, Prow, Bitrise, Argo-CD), Postman, SoapUI, JMeter, Selenium, Appium, Jira, TestRail, Zephyr, Agile/SCRUM, KPI Tracking, Stakeholder Collaboration, Leadership & Coaching, Cross-Functional Collaboration, Mentoring & Coaching, Workflow Optimization
Timeline
Head of Quality
Mr Mandoob
06.2024 - Current
Senior Quality Engineer and Quality Coach
Hungerstation
12.2020 - 05.2024
Senior Quality Engineer Consultant
DIS
02.2019 - 11.2020
Senior QA & Scrum Master
Medrah Digital
08.2017 - 01.2019
Senior Business Consultant - Quality Assurance
Omnix International
06.2016 - 07.2017
Senior Quality Assurance
Baaz.inc
10.2014 - 05.2016
Master of Science - Computer Science
Jordan University Of Science And Technology
02.2014 - 06.2018
Quality Assurance Officer
Mobile Interactive Technologies
11.2011 - 09.2014
Software Quality Analyst
Aspire Services
06.2008 - 10.2011
Bachelor of Science - Software Engineering
Hashemite University
09.2004 - 06.2008