Lujain Aljafari
Customer Service
Amman,AM
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
8
8
Certifications
3
3
Languages
Work History
Substitute Teacher
Rosary School
amman
03.2015 - 07.2015
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Check-in Agent
Royal Jordanian
Amman
02.2010 - 07.2013
- inspect and verify documentations of passengers
- reschedule passengers affected by interruptions or cancellations
- assist colleagues with other carriers as well to make sure the whole departure process for passengers is going smoothly
- maintain the highest standards of safety and security at all times
Education
Bachelor - Spanish And English Literature
University of Jordan
Amman - Jordan 09.2005 - 08.2009
Skills
Relationship building and management
Communication skills
Customer service and interaction skills
Time managment
Problem solving
Fast learner
Certification
Airport safety and security course