Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Accomplishments
Affiliations
Publications
Timeline
Generic
Mervat Al- Mharat

Mervat Al- Mharat

Amman,Jordan

Summary

An expert in the fields of project risk management ; environment, and sustainable development & planning , with over [28] years of experience in developing environmental policies and implementing national strategies related to health& agriculture environmental protection and natural resource management. Led multidisciplinary teams and managed major environmental projects at both national and international levels. Possesses the ability to enhance collaboration between governmental and non-governmental entities to ensure the achievement of Jordan's strategic environmental goals. She has broad based management skills with strong planning, communication, organizational, team building, and decision making skills, problem solving, Employee motivation, operational & supply chain management. GAM best employee2005 &2009. Acquires good knowledge and experience in the fields of environmental health; strategic management, risk management, processes re-engineering & streamlining, human resources management communication management. In addition to Quality management system (ISO9001) HACCP, ISO17025, ISO22000; EFQM validator; certified quality manager; EFQM assessor, JISM assessor. Creativity and innovation assessor

Overview

30
30
years of professional experience
1
1
Certification

Work History

Advisor to the mayor of Amman

Greater Amman Municipality
Amman
01.2024 - Current
  • Assessing environmental and social impacts, ensuring regulatory compliance, developing sustainability strategies, engage stakeholders, managing projects, and advising on risk mitigation, monitor and report on outcomes, provide training, and support corporate social responsibility initiatives to enhance environmental and social outcomes

Technical Team Leader

Bloomberg Philanthropies – Amman
Amman
01.2017 - Current
  • Oversee projects aimed at improving environmental and social outcomes
  • This includes coordinating teams, managing budgets, and ensuring that projects are delivered on time and within scope
  • City leader for health “COVID19 response initiative”
  • Vital strategy
  • April2020 – Dec2020
  • Team Lead for Government Fundamentals in Food policy Accelerators
  • Vital strategy .2022-2024

Lead Assessor

Private & public sector
01.2005 - Current
  • Lead assessor private(large industrial institute) and public sector (health, environmental, educational institute), and best leader employee; King Abdullah Execllence Award .Sep2009 –2024
  • Lead assessor15th ideas Arabia &UAE Ideas Dubai quality group2020-2021
  • Judge for public service; women; great employer award ;The Stevie awards .2022-2023
  • Lead assessor for public sector and best leader employee; Shaik khalifa excellence award UAE.2009
  • Lead assessor for public sector Government Service Award; Ras Al Khaimah, United Arab Emirates.2016
  • Assessor (private & public sector organization) Best Government employee;King Abdullah Center for Excellence
  • March –April2011

Consultant

Institutional Performance Development at Jordan University of Science and Technology
01.2022 - 01.2024
  • Conducting research in food industry and agriculture & environmental sector

Chairman

Greater Amman Municipality
Amman
01.1995 - 01.2024
  • City Manager Deputy- Health and Agriculture.2027-2024
  • Chairman of the Central Market Development Project Committee in collaboration with the Ministry of Planning and the World Bank2023-2024
  • Developing GAM Environmental health & agriculture strategic stagey.2017-2026
  • Develop and implement sustainability strategies to minimize environmental footprints
  • This could involve promoting energy efficiency, waste management, and the responsible use of natural resources
  • Chairman of Urban Agriculture strategy at the Greater Amman Municipality in collaboration with UNDP.2023-2024
  • Director for the Rehabilitation of Phosphate Hills in Al-Rusayfa, Amman
  • Royal Court committee Phosphate Hills.2022-2023
  • The General Coordinator of the Partnership Project with Milan Municipality for Developing the Central Market Waste Strategy
  • FAO .2024
  • Team leader for E-services transformation (health and agriculture services),2018-2024
  • Conducting nation Training seminars& workshop in inspection planning Jordanian government Inspection manager to enhance strategic & operational planning deployment ministry of industry and trade .2017-2023
  • Technical lead for COVID19 Response,2020-2021.Work with communities, businesses, and governments to engage stakeholders, ensuring that social and environmental factors are considered in decision-making processes
  • Consultations, public meetings, or workshops
  • Consultant and trainer for government service award and King Abdulla excellence Award in Greater Amman municipality,2015-2024
  • Executive director of health control department –Greater Amman municipality – direct (slaughter house, pest &control department, health inspection department),2016.Help businesses develop and implement CSR programs that positively impact society and the environment depending on the specific industry, region, and type of consultancy

Academic Assistant Teacher

University of Science and Technology
01.2021 - 01.2022
  • Part-time lecturer at meat hygiene & milk hygiene

Academic Assistant Teacher

Al Khawarezme University
09.2019 - 01.2022
  • Business and Management College

Consultant

Khatib & Alami in Saudi Arabia, Ministry of Municipal and Rural Affairs
08.2020 - 02.2021
  • Preparation of emergency and crisis plans for municipalities

Consultant

National center for human resource development / Jordan
01.2020 - 01.2021
  • Developing a national Jordanian environmental policy
  • Conduct assessments to determine how projects or businesses might impact the environment and local communities
  • This includes evaluating air, water, soil quality, biodiversity, and overall ecosystem health

Project manager

ISO17025
01.2012 - 01.2014
  • Inspection reforming project manager in GAM in cooperation with IFC, conducting inspection SOPS &, quality manual and mobile customer feedback application; PDA project manager: re-engineering inspection process,2009 –2014
  • Responsible for management and technical requirements that enable a testing or calibration laboratory to claim their technical competency,2009 –2017
  • EFQM assessor team leader Greater Amman municipality Excellence Award.2012-2024
  • Project manager for ISO17025 implementation for Business Health inspection department laboratory/ GAM in cooperation with European Union,2009 -2011
  • Regularly monitor the environmental and social impacts of ongoing projects and report findings to stakeholders, offering recommendations for improvements
  • Al Adha Project manager,2006-2009
  • Conducting Training seminars& workshops in quality management system Requirements (ISO9001:2000 & HACCP, health crisis) to enhance GAM employees’ and ministry of Agriculture in quality fundamentals& principles.2016-2023
  • Head office of health Sections on Different districts (Tla’a Al-ali, Wadi Al-Ser and new Bader), Oct2002 -2006

Trainer

Bahrain Institute of Public Administration – Bahrain
01.2009 - 01.2013
  • Conduct training programs for Bahrain public sector employee Educate organizations and communities on best practices in environmental management, sustainability, and social responsibility
  • Risk Analysis and Mitigation: Identify potential social and environmental risks and develop strategies to mitigate them
  • This involves forecasting potential negative impacts and implementing preventative measures
  • Application of Quality Management in the public sector training course
  • Handling customer complaint

Trainer

Reference Company
01.2011 - 01.2011
  • Conducting training ISO22000 for Coca cola Company

Consultant

The Developmental Dimension Company for Environmental Consultation and Crisis Management (DIMETRIC) / GIZ

Organization Development Consultant

Jordanian Tourism Board

Trainer

SANAYIA Company
  • Conducting training (Strategic & communication planning) for Irbid District Electricity Co, June2011
  • EFQM Consultant - Govern manual; conduct training programs for Miyahuna employee (RADAR methodology), work as EFQM consultant and organization development, Oct2010-Feb2011

Education

Bachelor Degree in business administration -

Jerash University
01.2024

PhD Degree in Management Philosophy - Project Risk Management

World Islamic University
Amman, Jordan
01.2016

Master Degree of Enterprise Management -

Durham University
United Kingdom
01.2010

Higher Diploma in Executive Enterprising Management -

Charted Management Institution
United Kingdom
01.2009

Master Degree of Food Safety -

University of Science and Technology
Irbid, Jordan
01.2002

Bachelor Degree in Veterinary Medicine -

University of Science and Technology
Irbid, Jordan
01.1995

Skills

  • Strategic Management
  • Financial Analysis & Cost Accounting
  • Total Quality management (Quality Management System (ISO9001), HACCP, ISO22000)
  • EFQM & Excellence Models
  • Risk and Hazard analysis
  • Environmental health strategy & management
  • Change management planning
  • Operation management & Supply chain management
  • Communication management
  • Team work
  • Organization
  • Problem solving
  • Time management
  • Leadership
  • Management skills
  • Risk management
  • Food Safety
  • Project management
  • Ability to facilitate workshops and training seminars to executives and high level calibers
  • Ability to supervise, communicates, and coordinates multi-fonctions as well as preparation of email reports
  • Ability to utilize resources and acquire good skills and techniques in collecting / analyzing information and data that supports the decision making process
  • Communication skills
  • Self motivated
  • Creative thinking
  • Persistent & ambitious
  • Flexibility & Creativity

Certification

  • EFQM lead assessor Dec2016
  • Certified Innovation and creativity assessor Aug2018
  • Certified quality manager Sep2017 ISO9001:2009
  • Lead auditor Jul2009 HACCP auditor Aug200

Languages

Arabic: Native (mother language), English: Good (speaking, writing and reading)

References

Available upon request.

Accomplishments

  • Best Employee Award2004 –2005
  • Best Employee Award2009 –2010
  • Honored on Women’s Day from Money and Business magazine.
  • A letter of thanks from the Basic Strategies Foundation/Bloomberg Organization in2022

Affiliations

  • Certified assessor for innovation and creativity from the International Organization for Innovation and Creativity.
  • Member of the National Committee to Study the Sectoral Human Resources Skills Gap in the Agricultural Sector / National Center for Human Resources Development2022-2024
  • Trainer in Informa Training effective communication skills for a control company in Saudi Arabia.
  • Risk commination consultant; cities4 health inventive vital strategy - May -2020.
  • Chairman Deputy for Jordanian tourism Restaurant committee - May -2020.
  • Princess Rhamha board member collage Balqa Applied University,2018-2019.
  • Business and finance collage board member world Islamic University,2017-2018.
  • Member Board of director “Jordanian national economic board” - May2019.
  • Team leader for conducting GAM fruit and vegetable whole sale market visibility study – Sep2017.
  • EFQM Lead assessor /consultant in Sheikh Saqr excellence award “customer service center – Feb2017.
  • Member of Jordanian national board for food safety; JFDA, Jan2016 - present.
  • Member of Jordanian national meteorology and standard board; JISM, Jan2015-present.
  • Member of national tobacco control; ministry of Health, Feb2009-present.

Publications

  • Chairman for2nd Amman national health conference – Amman Jordan, March2016.
  • Published book project risk management in environmental sector2023
  • Developing Greater Amman municipality risk inspection manual2013 (published).
  • Impact of Risk Management on Project Success: An Empirical Investigation in Jordanian Ministry of Environment; European Journal of Business and Management www.iiste.org ISSN2222-1905 (Paper) ISSN2222-2839 (Online) Vol.9, No.19,2017.
  • The extent to which there are differences in Risk Management for projects of ministry of environment and its success; IRACT – International Journal of Commerce, Business and Management (IJCBM), ISSN:2319–2828,Vol.7, No.1 Jan-Feb2018.
  • The role of European foundation for quality management (EFQM) in improving public sector efficiency and its impact on customer satisfaction employee result and corporation image; International Journal for Quality Research12(3)593-608 ISSN1800-6450
  • The Impact of IT Systems on Inspector Performance in Amman Municipality Journal of University Studies for Inclusive Research Vol.3, Issue34 (2024),14973-15003 USRJI Pvt. Ltd

Timeline

Advisor to the mayor of Amman

Greater Amman Municipality
01.2024 - Current

Consultant

Institutional Performance Development at Jordan University of Science and Technology
01.2022 - 01.2024

Academic Assistant Teacher

University of Science and Technology
01.2021 - 01.2022

Consultant

Khatib & Alami in Saudi Arabia, Ministry of Municipal and Rural Affairs
08.2020 - 02.2021

Consultant

National center for human resource development / Jordan
01.2020 - 01.2021

Academic Assistant Teacher

Al Khawarezme University
09.2019 - 01.2022

Technical Team Leader

Bloomberg Philanthropies – Amman
01.2017 - Current

Project manager

ISO17025
01.2012 - 01.2014

Trainer

Reference Company
01.2011 - 01.2011

Trainer

Bahrain Institute of Public Administration – Bahrain
01.2009 - 01.2013

Lead Assessor

Private & public sector
01.2005 - Current

Chairman

Greater Amman Municipality
01.1995 - 01.2024

Consultant

The Developmental Dimension Company for Environmental Consultation and Crisis Management (DIMETRIC) / GIZ

Organization Development Consultant

Jordanian Tourism Board

Trainer

SANAYIA Company
  • EFQM lead assessor Dec2016
  • Certified Innovation and creativity assessor Aug2018
  • Certified quality manager Sep2017 ISO9001:2009
  • Lead auditor Jul2009 HACCP auditor Aug200

Bachelor Degree in business administration -

Jerash University

PhD Degree in Management Philosophy - Project Risk Management

World Islamic University

Master Degree of Enterprise Management -

Durham University

Higher Diploma in Executive Enterprising Management -

Charted Management Institution

Master Degree of Food Safety -

University of Science and Technology

Bachelor Degree in Veterinary Medicine -

University of Science and Technology
Mervat Al- Mharat