Doa’a Ammayreh

• Integrating cutting-edge research into socio-economic policy development across a wide range of sectors, including, but not limited to, health, education, and tourism.
• Preparing executive briefs, agendas, and recommendations for His Majesty's high-level programs and global summits (WEF, COP, Sun Valley).
• Conducting analyses to enhance bilateral ties and identifying areas of collaboration opportunities with target countries.
• Handling EDs related assessments in a timely manner to provide an initial recommendation on the request.
• Managing the International Indices file, conducting in-depth analysis of key global economic and social indicators that are critical to Jordan's international performance and strategic positioning.

Key Projects/Achievements:

• Contributed to the successful delivery of HMK’s Silver Jubilee Celebrations across 12 governorates, managing 82 proposals.
• Appointed as the RHC representative for the health and education sectors within Jordan's Economic Modernization Vision, I am managing 23 key initiatives. Additionally, I was selected as a core member of the Project Management Team, where I ensured 100% weekly reporting of tasks and deliverable progress to management, and proactively flagged issues and delays.
• Developed a program tracker for the Economic Directorate, achieving 100% on-time reporting and an 80% improvement in program deviation.

• Established and operationalized HR functions from the ground up, focusing on talent acquisition, policy formulation, and competitive benefits programs tailored to employee needs.
• Ensured meticulous adherence of all HR operations to internal P&Ps, maintaining consistency and compliance across the organization.
• Achieved an 85% retention rate for newly recruited employees within the first year, across 15 key roles.
• Introduced and facilitated the adoption of ZenHR, resulting in an 80% increase in operational efficiency.

Established and developed CS policies, procedures, and workflow, resulting in a 90% enhancement of the customer experience throughout Liwwa's lending funnel, encompassing acquisition to retention.

Conducted in-depth statistical analysis using SQL, tracking lead quality to generate actionable monthly reports.

Provided leadership to a team of five, setting KPIs and OKRs that increased customer acquisition by 40%.

Proactively identified new lead generation channels while monitoring market conditions to anticipate and address customer needs.

• Delivered high-volume foreign currency exchange services, and trained new hires.