Dina AL-OMARI
Business Development Officer
Amman -Jordan
Summary
Dynamic Business Development Officer with a proven track record at BravoBravo Software and MakanE, excelling in strategic planning and new business development. Skilled in CRM platforms, I foster strong client relationships, enhancing satisfaction through tailored solutions. Adept at driving performance goals, I leverage business intelligence to identify growth opportunities and deliver impactful marketing initiatives.
Overview
7
7
years of professional experience
Work History
Business Development Officer
BravoBravo Software
08.2024 - Current
- Generated new business with marketing initiatives and strategic plans.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Delivered campaigns to solidify new client opportunities and generate new business.
Customer Onboarding Officer
MakanE
10.2021 - 11.2023
- Welcome and Orientation: Greeting new customers and guiding them through the onboarding process, providing a warm welcome and orientation to our products, services, and platform.
- Training and Support: Providing comprehensive training and support to customers to help them effectively utilize our products and services, including navigating our platform, setting up accounts, and accessing resources.
- Customized Solutions: Collaborating with customers to understand their specific needs and objectives, and tailoring our solutions to meet their requirements, ensuring maximum value and satisfaction.
- Technical Assistance: Assisting customers with technical setup, configuration, and troubleshooting, resolving any issues or challenges they encounter during the onboarding process.
React Native Developer
Compute
01.2019 - 12.2019
- Developing and maintaining cross-platform mobile applications using React Native framework, ensuring high performance and responsiveness.
- Collaborating with designers, product managers, and other developers to translate design mock-ups and user stories into functional, scalable, and maintainable code.
- Writing clean, modular, and reusable JavaScript code following best practices and design patterns to facilitate efficient development and easy maintenance.
- Implementing user interface components and navigation elements using React Native components and libraries, ensuring consistency and adherence to design guidelines.
Customer Service Officer
Cairo Amman Bank
08.2018 - 01.2019
- Assisting customers with various banking transactions, such as deposits, withdrawals, transfers, and account inquiries.
- Providing information about bank products and services, including loans, credit cards, and investment options, and helping customers make informed decisions.
- Handling customer inquiries, concerns, and complaints in a professional and timely manner, ensuring customer satisfaction.
- Opening and closing accounts, processing loan applications, and facilitating account maintenance activities.
Front-End Web Developer
NIST
03.2018 - 11.2018
- Building and maintaining visually appealing, user-friendly websites and web applications by translating design mock-ups and wireframes into functional code.
- Writing clean, efficient, and well-structured HTML, CSS, and JavaScript code to ensure cross-browser and cross-device compatibility.
- Implementing responsive design principles to create websites that are optimized for various screen sizes and devices.
- Collaborating with designers, back-end developers, and other stakeholders to ensure seamless integration of front-end and back-end functionalities.
Education
Bachelor of Science - Computer Science
University of Jordan
Amman 04.2001 -
Skills
Business intelligence
Performance goals
Strategic planning
Communication Skills
New business development
Marketing
CRM platforms
Customer relationship management
Problem-solving
Application development
Product development
Timeline
Business Development Officer
BravoBravo Software
08.2024 - Current
Customer Onboarding Officer
MakanE
10.2021 - 11.2023
React Native Developer
Compute
01.2019 - 12.2019
Customer Service Officer
Cairo Amman Bank
08.2018 - 01.2019
Front-End Web Developer
NIST
03.2018 - 11.2018
Bachelor of Science - Computer Science
University of Jordan
04.2001 -
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