Dania Taha
Jordan-Amman
Summary
Experienced Operational Risk Senior Officer dedicated to harmonizing risk management strategies with organizational objectives and industry best practices. Adept at crafting robust risk frameworks tailored to mitigate operational vulnerabilities while aligning seamlessly with regulatory mandates and business imperatives. Proven track record in designing and evaluating risk mitigation strategies to enhance operational resilience in dynamic environments.
Overview
5
5
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Senior Operational Risk Officer/ Business Resilience
Housing bank for trade and finance
10.2022 - Current
- Performing a proactive process of recognizing and evaluating potential threats or uncertainties, followed by a structured analysis to understand their nature, likelihood, and potential impact. This involves gathering relevant data, engaging stakeholders, employing various analytical techniques such as risk matrices
- Addressing unforeseen disruptions through identifying, analyzing, and resolving such events while strategically implementing appropriate measures to mitigate their adverse effects.
- Monitoring and reviewing the effectiveness of risk management controls and making recommendations for improvement.
- Develop and implement operational risk management frameworks, policies, and procedures in alignment with industry best practices and regulatory standards.
- Monitor key risk indicators and performance metrics to assess the effectiveness of risk management initiatives and identify emerging risks.
- Provide guidance and support to business units on operational risk-related matters, including risk awareness training
- Prepare and present regular reports on operational risk exposures, trends, and mitigation efforts to senior management and relevant committees.
Edge Customer Service Officer
Housing bank for trade and finance
09.2019 - 10.2022
- Develop and nurture relationships with assigned high-value clients, understanding their financial objectives, preferences, and risk tolerance.
- Identify opportunities to expand the bank's business with existing clients and acquire new clients through referrals, networking, and prospecting.
- Meet sales targets and revenue goals established by the bank.
- Monitor and analyze the financial performance of assigned client portfolios, identifying opportunities for growth and risk mitigation.
- Recommend appropriate investment strategies and asset allocation based on clients' financial objectives and market conditions.
Teller
Housing bank for trade and finance
10.2018 - 9 2019
- Ensure delivering first class seamless service
- Assist customers with their banking needs, including deposits, withdrawals, cashing checks, and account inquiries.
- Processed cash transactions and balanced cash at the end of the day
- Offering loans, credit cards, CDs
- Process currency transactions, including exchanging foreign currency for customers.
- Maintain an accurate record of all transactions and ensure proper documentation is completed.
Education
Master of Business Administration (M.B.A.) -
University of Jordan
Bachelor's degree in Banking and Finance - undefined
Applied Science Private University
Skills
Microsoft Active Directory
undefinedCertification
Certified Operational Risk Manager (CORM)
Timeline
Senior Operational Risk Officer/ Business Resilience
Housing bank for trade and finance
10.2022 - Current
Edge Customer Service Officer
Housing bank for trade and finance
09.2019 - 10.2022
Teller
Housing bank for trade and finance
10.2018 - 9 2019
Master of Business Administration (M.B.A.) -
University of Jordan
Bachelor's degree in Banking and Finance - undefined
Applied Science Private University
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