Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dania Shajrawi

Amman

Summary

A results-driven professional with over 7 years of e-commerce and commercial expertise. Adept at bridging the gap between business goals and digital transformation, leveraging data analytics to improve decision-making and drive business efficiency. Proven experience in managing cross-functional teams and leading projects from initiation to completion.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Compliance Operations Associate

Amazon
10.2022 - Current
  • Ensures compliance with legal and safety requirements and reports violations of regulations.
  • Collaborates with senior management, department heads, and external stakeholders to drive process improvements.
  • Leads cross-functional teams, ensuring project goals, timelines, and budgets are met.
  • Identifies process inefficiencies and suggests actionable improvements for operational success.
  • Conducts risk assessments and internal audits for various Amazon projects.

Senior Operations Associate

Amazon
04.2020 - 04.2022
  • Provided training to new hire agents, fostering individual development and achieving company objectives.
  • Monitored project progress and ensured timely completion of goals.
  • Implemented innovative solutions to resolve project-related challenges and delays.
  • Wrote SQL queries for data extraction and reporting.
  • Successfully handled issues and tickets, ensuring prompt resolution.

Operations Associate

Amazon
04.2019 - 04.2020
  • Conducted research to optimize the product catalogue for search engines and improve visibility.
  • Coordinated with internal and external stakeholders to ensure project success.
  • Ensured compliance with quality standards for task execution and met SLA targets.

Catalog Associate

Amazon
08.2018 - 04.2019
  • Coordinated the product listing process and enhanced catalog accuracy.
  • Collaborated with vendors to ensure high-quality content.
  • Followed country-specific policies to ensure compliance.

Civil Engineer

Modern Style Engineering
09.2016 - 08.2018
  • Managed construction projects, ensured compliance with regulations, and monitored progress.
  • Prepared reports and documentation for building owners and government agencies.
  • Coordinated with teams to resolve any project-related issues.

Education

Bachelor of Science - Civil Engineering

Al Balqa Applied University
01.2014

Tawjihi - Scientific Stream

Zarqa Modern School
01.2009

Skills

  • Technical Skills
  • SQL, Python
  • MS Office Applications
  • Data Analysis
  • Soft Skills
  • Leadership
  • Communication & Negotiation
  • Problem-Solving
  • Autonomy and Team Collaboration
  • Project Management
  • Risk Assessment
  • Project Planning & Coordination
  • Stakeholder Engagement

Certification

  • Decision-Making Training
  • SQL Fundamentals
  • ACES Lean Six Sigma
  • Time Management Curriculum
  • Effective Writing
  • Python Training
  • Leadership Workflow Basics
  • Root Cause Analysis

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Senior Compliance Operations Associate

Amazon
10.2022 - Current

Senior Operations Associate

Amazon
04.2020 - 04.2022

Operations Associate

Amazon
04.2019 - 04.2020

Catalog Associate

Amazon
08.2018 - 04.2019

Civil Engineer

Modern Style Engineering
09.2016 - 08.2018

Tawjihi - Scientific Stream

Zarqa Modern School

Bachelor of Science - Civil Engineering

Al Balqa Applied University
Dania Shajrawi