Dana Masoud
Executive Office Manager
Amman
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Office Manager
HEAT International GmbH
09.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Office Manager
GFA Consulting
08.2022 - Current
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Education
Bachelor of Science - Rehabilitation Science
University of Jordan
Jordan 04.2001 -
Skills
Bookkeeping
Billing
Scheduling and calendar management
Staff hiring
Meeting planning
Clear oral/written communication
Vendor engagement
Multitasking
Time management abilities
Timeline
Office Manager
HEAT International GmbH
09.2023 - Current
Office Manager
GFA Consulting
08.2022 - Current
Bachelor of Science - Rehabilitation Science
University of Jordan
04.2001 -
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