Dana Ibrahim
Jordan
Summary
Dietitian and Food service professional with strong background in overseeing food service operations, enhancing customer experiences, and maintaining high standards of food quality. Proven ability to foster team collaboration and adapt to changing needs, ensuring reliable and consistent service. Skilled in resource management and strategic planning, known for reliable and results-driven approach.
Overview
6
6
years of professional experience
Work History
Food Service Director
Health Care Services Group
01.2022 - 05.2023
- Supervised facility employees
- Oversaw daily operations
- Followed district budgetary guidelines
- Obtained bids from vendors
- Managed 25 staff members and trained managers
Patient Access Specialist
Froedtert Somers Clinic
01.2021 - 12.2021
- Performed general office support duties
- Compiled special reports and data analyses
- Managed insurance coverages
- Traced errors and made corrections
Diet Clerk
Froedtert South Hospital
06.2019 - 01.2021
- Identified nutritional components of foods
- Encouraged patients to follow recommended guidelines
- Educated employees on diets
- Served as a nutrition resource to staff
- Enhanced nutritional services for patients
Food Service Lead
Froedtert South Hospital
11.2018 - 06.2019
- Directed preparation and serving of food
- Followed governmental and nutritional guidelines
- Managed food safety and sanitation
- Oversaw daily operations
- Managed 45 staff members
Clinical Dietitian
Fiber International Company
04.2017 - 07.2018
- Evaluated nutritional requirements and diet restrictions
- Applied dietary-care plans and follow-up
- Offered nutritional therapy
- Educated health care professionals
Education
Master of Science - Healthcare Administration
University of Wisconsin-Parkside
Wisconsin, USA05.2023
Bachelor of Science - Nutrition And Food Technology
Jordan University of Science And Technology
Jordan02-2016
Skills
- Communication Skills
- Interpersonal Skills
- Supervision and Direction
- Capacity Building
- Budget Management
- Supply Chain Management
- Quality Assurance
- Project Management
- Financial Planning
- Data Analysis
- Stakeholder Engagement
- Analytical Skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised various teams of 50 staff members.
- Reduced residents’ complaints by more than 85% in five months.
- Passing state surveys with remarkable recognition in 4 years a row.
- Resolved residents incident's reporting issue by implementing a new reporting system.
Languages
Arabic
Proficient
C2
English
Proficient
C2
Additional Information
Two months of training in the Jordanian Food and Drug Administration
Two months of training at The King Abdullah University Hospital (KAUH)
Timeline
Food Service Director
Health Care Services Group
01.2022 - 05.2023
Patient Access Specialist
Froedtert Somers Clinic
01.2021 - 12.2021
Diet Clerk
Froedtert South Hospital
06.2019 - 01.2021
Food Service Lead
Froedtert South Hospital
11.2018 - 06.2019
Clinical Dietitian
Fiber International Company
04.2017 - 07.2018
Master of Science - Healthcare Administration
University of Wisconsin-Parkside
Bachelor of Science - Nutrition And Food Technology
Jordan University of Science And Technology
Similar Profiles
Kenny EdgeKenny Edge
Director of Dining Services at Health Care Services GroupDirector of Dining Services at Health Care Services Group
Bimali DesilvaBimali Desilva
SR. Director OF Operations at Health Care Services GroupSR. Director OF Operations at Health Care Services Group
VICTORIA NIEVESVICTORIA NIEVES
Payroll Administrator at Health Care Services GroupPayroll Administrator at Health Care Services Group