Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

DANA ALISWED

Amman

Summary

Dynamic and detail-oriented executive assistant with extensive experience in administrative support, social media management, and public relations across the Middle East. Aiming to bring my strong multitasking abilities and expertise in executive coordination to a fast-paced environment, ensuring seamless operations and enhanced brand visibility.

Overview

10
10
years of professional experience

Work History

Executive Assistant to the Chief Executive Officer

Concentrix
11.2023 - Current
  • Offer extensive executive support to the CEO by efficiently managing schedules, coordinating meetings, and liaising with internal and external stakeholders.
  • Liaise between CEO and various departments, facilitating smooth flow of information and effective decision-making
  • Implement and manage social media strategies for increasing brand visibility and engagement, driving a 20% growth in followers and a 15% increase in website traffic.
  • Handle management of social media accounts, monitoring online presence and interaction
  • Drove brand visibility and customer participation through the development and implementation of effective digital marketing campaigns
  • Working closely with the marketing agency to create content calendars that maintain a unified brand voice and promptly address customer inquiries.
  • Planning and executing various company events, such as team-building activities and employee recognition programs, fostering a positive work culture and boosting employee morale.

Executive Assistant & Production Coordinator

Freelance Producer Razan Al Amoush
09.2022 - 10.2023
  • Successfully orchestrated logistics for filming crew
  • Maintained adherence with show budgets
  • Managed travel logistics and financial operations
  • Collaborated on the creation and deployment of effective marketing strategies for several initiatives.

Executive Assistant to the Chief Executive Officer

Network International
04.2022 - 10.2023
  • Facilitated communication and enhanced business processes through responding to emails and other correspondence
  • Efficiently managed executive calendars to optimize time by scheduling meetings, appointments, and coordinating travel arrangements
  • Handled the logistics for business and hospitality necessities of corporate partners and staff at meetings and company events
  • Collaborated with senior management to launch new projects and support various organizational processes
  • Managed meeting logistics and ensure all needed materials were ready. Took comprehensive notes and provided them to important stakeholders.

CEO's Secretary

Royal Jordanian Airlines
Amman
04.2021 - 03.2022
  • Acted as the main point of contact for executives, employees, clients, and external partners
  • Answered and directed incoming phone calls to appropriate parties
  • Streamlined the process of filing and retrieving corporate records, documents, and reports
  • Scheduled and coordinated internal and external meetings.

Cabin Crew

Royal Jordanian Airlines
03.2019 - 03.2021
  • Efficiently addressed and corrected flight operation challenges through the application of standardized protocols.
  • Ensured smooth boarding process by efficiently checking tickets and directing passengers to appropriate seating
  • Provided timely food and beverage service to passengers
  • Conducted regular proactive checks to identify and address concerns in passenger zones, bathrooms, and crew areas.

Sales Associate

Azadea Group
04.2017 - 11.2018
  • Assisted customers with store navigation, sales completion, and returns processing
  • Utilized knowledge of store inventory to assist customers in finding items.
  • Implemented sales strategies to optimize performance and increase revenue.

Cabana Server

Noah's Ark Waterpark
06.2018 - 09.2018

Call Center Representative

Hungerstation
12.2014 - 09.2015

Education

META Social Media Marketing Professional - Digital Marketing

META
07-2024

Bachelor of Applied Science - Medical Imaging

The Hashemite University
01.2019

Skills

Executive Support:

  • Calendar Management
  • Document Preparation
  • Meeting Coordination
  • Confidentiality
  • Project Oversight
  • Office Management
  • Conference planning
  • Workload Management

Social Media Management

  • Content Creation
  • Social Media Strategy
  • Analytics and Reporting
  • Trend Analysis

Public Relations

  • Press Releases
  • Event Planning
  • Brand Management

Languages

  • Arabic - Mother tongue
  • English - Fluent
  • Spanish - Beginner

References

References available upon request.

Timeline

Executive Assistant to the Chief Executive Officer

Concentrix
11.2023 - Current

Executive Assistant & Production Coordinator

Freelance Producer Razan Al Amoush
09.2022 - 10.2023

Executive Assistant to the Chief Executive Officer

Network International
04.2022 - 10.2023

CEO's Secretary

Royal Jordanian Airlines
04.2021 - 03.2022

Cabin Crew

Royal Jordanian Airlines
03.2019 - 03.2021

Cabana Server

Noah's Ark Waterpark
06.2018 - 09.2018

Sales Associate

Azadea Group
04.2017 - 11.2018

Call Center Representative

Hungerstation
12.2014 - 09.2015

META Social Media Marketing Professional - Digital Marketing

META

Bachelor of Applied Science - Medical Imaging

The Hashemite University

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