Dalia Yousef
Amman, Jordan
Summary
Senior Translator and Scrum Master with an established record at EY Jordan, producing over 250 high-risk legal translations every year. Specialist in financial translation and localization management, improving client satisfaction through cultural awareness and agile project management, delivering substantial improvements in operational efficiency and cross-border communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Consultant - Senior Translator
EY Jordan
10.2023 - 06.2025
- Expert Translation of Legal and Tax Documents: Provided accurate and culturally appropriate translations for a wide range of legal, tax, and financial documents, including contracts, agreements, corporate reports, and official correspondence, between English and Arabic.
- High-Volume Legal and Financial Document Translation Expert: Authored over 250 high-stakes legal and financial documents per year, ensuring precise cultural and contextual translation to support multinational corporate clients in compliance with international standards.
- Compliance and Regulatory Support: Ensured translation compliance with local GCC and Jordanian legal frameworks, assisting multinational companies in navigating tax laws, regulatory policies, and legal procedures specific to the region.
Scrum Master
BOB Apps
09.2022 - 09.2023
- Collaborated with Product Owner to prioritize features, resulting in a 25% increase in customer satisfaction scores.
- Removed impediments, such as delayed API integrations, by coordinating with external vendors, enabling on-time sprint deliveries.
- Worked with stakeholders to refine a 200+ item product backlog, improving prioritization and reducing scope creep by 20%.
- Reduced defect rates by 15% through improved collaboration between developers and QA during sprints.
Senior Associate - Senior Translator
EY Jordan
12.2021 - 09.2023
- Translation of legal and tax documents and transcripts, including but not limited to; appeals; objections and legislation texts mainly supporting the Tax service line KSA, Qatar, UAE, and the Tax and Assurance teams in Jordan.
- Delivered high-quality translations of over 200 legal and tax documents per month, ensuring accuracy and coherence in multilingual environments, which facilitated seamless operations across KSA, Qatar, UAE, and Jordan teams.
- Oversaw the localization of over 200 technical and legal documents per quarter, enhancing cross-border communication for multinational clients and increasing translation accuracy by 30% through rigorous quality assurance measures.
Senior Translator - Business Developer
Windrose MENA
04.2018 - 06.2021
- Achieved satisfactory translation to legal texts and financial reports (monthly, quarterly, forecasts) for KSA clients.
- Identified business opportunities and maintained successful relationships with prospect and existing clients and evaluated current business performance and potential.
- Improved and managed workflow and maintained relevant controls and feedback systems to monitor the operation of the translation and design department.
- Developed strategic partnerships with over 15 key clients, boosting department revenue within one fiscal year through targeted business development initiatives and high-quality translation services.
Education
BA - English Language and Literature
Isra' University
Amman, Jordan01.2017
Skills
- Research skills
- Localization management
- Time management skills
- Financial translation
- Cultural sensitivity and contextual understanding
- Confidentiality and professional ethics
- Specialized knowledge in consultancy and legal terminology
- Adobe InDesign and Illustrator
- Agile methodologies
- Agile project management
- Lean principles
- Backlog management
- Scrum framework
- Data collection
- Iterative thinking
- Generative AI prompting
Certification
Big Data, Artificial Intelligence and Ethics - UC Davis
Timeline
Consultant - Senior Translator
EY Jordan
10.2023 - 06.2025
Scrum Master
BOB Apps
09.2022 - 09.2023
Senior Associate - Senior Translator
EY Jordan
12.2021 - 09.2023
Senior Translator - Business Developer
Windrose MENA
04.2018 - 06.2021
BA - English Language and Literature
Isra' University
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