Bilal Jawarneh

At Direct Aid, I lead the design, development, and optimization of enterprise systems with a strong focus on Microsoft Dynamics 365 Finance & Supply Chain, ASP.NET full-stack development, and cloud-based integrations.

I architect and implement end-to-end ERP solutions, combining X++ development, .NET applications, and API-based integrations to connect Dynamics 365 with legacy systems and external platforms. I have delivered scalable integration layers using REST APIs, middleware, and data pipelines to ensure seamless interoperability across enterprise applications.

In parallel, I develop full-stack solutions using ASP.NET Core, building high-performance web applications, dashboards, and services that extend ERP capabilities and support business operations.

I actively contribute to AI-driven solutions, designing and implementing machine learning workflows and intelligent automation systems using Python to enhance data processing, reporting, and decision-making capabilities.

My role also includes Azure technical engineering, where I design and manage cloud infrastructure, implement DevOps pipelines, and optimize system performance, scalability, and security across distributed environments.

Additionally, I bring cross-platform expertise in mobile application development (iOS and Android), delivering integrated mobile solutions that extend enterprise functionality to end users.

Key contributions include:

• Development and customization of Microsoft Dynamics 365 F&O using X++ and extensibility frameworks
• Design and implementation of enterprise integrations (APIs, services, data pipelines)
• Full-stack development using ASP.NET Core / C# for enterprise applications
• Implementation of AI and machine learning solutions for automation and analytics
• Engineering and optimization of Azure cloud infrastructure and DevOps pipelines
• Development of cross-platform mobile applications (iOS / Android) integrated with backend systems
• Creation of advanced BI dashboards and reporting solutions for real-time insights
• Driving adoption of modern technologies and best practices to improve system efficiency and scalability

• My responsibilities included: Implementation and Development: I was responsible for the end-to-end implementation of Microsoft Dynamics 365 for Finance and Operations, involving infrastructure management, setup, and installation, including backend configurations
• performance and reliability of the systems. Project Onboarding and Agile Implementation: I led the project onboarding process, adopting Agile methodologies to streamline project execution
• This involved backend configurations and collaboration with cross-functional teams. Microsoft Life Cycle Service: I successfully executed projects by meticulously following Microsoft Life Cycle Service guidelines
• This included onboarding projects, preparing for go-live, environment planning, and environment deployment, ensuring a smooth transition from development to production environments.
• Led complex technical projects from conception to completion, resulting in enhanced system efficiency and client satisfaction.
• Developed bespoke software solutions tailored to meet specific client needs, significantly boosting operational productivity.

• With a keen focus on Microsoft X++ programming languages, I engaged in module design and customizations, tailoring Microsoft Dynamics AX to meet specific client needs.
• I brought to the table a strong foundation in C# and .NET programming using Microsoft Visual Studio, enabling me to create robust and customized solutions.
• I actively contributed to technical project execution and implementations, ensuring that our clients' requirements were met efficiently and effectively.
• My time at eBECS allowed me to sharpen my expertise in ERP software, IT consulting, and information technology, with a particular emphasis on Microsoft Dynamics ERP
• Designed and implemented robust data backup and recovery strategies, minimising potential data loss.
• Addressed and resolved SLA issues promptly using an OTRS system.
• Diagnosed and resolved technical issues for customers via phone, email, and remote access tools, improving client satisfaction and reducing downtime.

• Collaborated with cross-functional teams to analyze business requirements and translate them into effective software solutions.
• Demonstrated proficiency in IT consulting, information technology, software development, system administration, consulting, business analysis, and software project management.
• Led the design, coding, and testing of new software applications, consistently delivering projects within tight deadlines.