BASIL HASSAN
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Manager
Al-Rewaya For Dispenser Gas Station Equipment
07.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Scooter Driver
Noman Al-JUNEIDI Food Industries
01.2020 - 06.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Waiter
Amman Rotana Hotels
11.2017 - 12.2019
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Sales Officer
Al Rabia Trading Est For Building Material
01.2011 - 03.2016
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
Education
Training Diploma - Renewable Energy
American University of Madaba
09.2017
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Clear oral/written communication
- Scheduling and calendar management
Certification
1. Barber Courses - Habawwal Academy For Cosmetology,(1400) Training hour (2021-2022)
2. ICDL Course, (54) Training Hours
3. Electrical & power generation systems , (380) Training Hours From 4/9/2016 To 4/9/2017
4. Intensive renewable energy course. e. Maintenance & installation of adaptation & cooling devices (20) Training Hours , Rowwad Al-Asalah Center – 2016
6. Trainee at Century Park Hotel as an assistant in food and beverage department, the kitchen department, and hotel management g. Communications Skills
7. Generating Entrepreneurial Ideas
8. We Are a Leaders of Community
9. My Way to job , Injaz Institution
10. Work Ethics , Injaz Institution
11. Communication Skills , Injaz Institution
Timeline
Office Manager
Al-Rewaya For Dispenser Gas Station Equipment
07.2023 - Current
Scooter Driver
Noman Al-JUNEIDI Food Industries
01.2020 - 06.2023
Waiter
Amman Rotana Hotels
11.2017 - 12.2019
Sales Officer
Al Rabia Trading Est For Building Material
01.2011 - 03.2016
Training Diploma - Renewable Energy
American University of Madaba
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