Ayyoub Al-Qaissi - BSc Eng.
Amman
Overview
22
22
years of professional experience
Work History
Software Development & Production, Senior Manager
Globitel
04.2012 - Current
- Managed development team focused on telecom solutions, overseeing product alignment with technical standards.
- Led project planning and performance monitoring, maintaining open communication with top management on project statuses and technical challenges.
- Ensured delivery of solutions that meet customer needs, participating actively in pre-sales and post-sales activities as technical consultant.
Technical Consultant
Nokia
10.2010 - 04.2012
- Developed and streamlined migration tools for key Nokia products, by analyzing existing systems/databases ensuring seamless integration and provisioning. Led requirement gathering and scope definition for customer projects, facilitating customization and implementation.
Software Development, Team Leader
Globitel
05.2008 - 10.2010
- Led software development lifecycle, managing team leadership, communication, and coaching. Oversaw requirement analysis, change management, and comprehensive documentation, including functional and technical specifications. Ensured successful on-site deployments, and provided essential technical support for implementation team.
Senior Wireless Developer
ESKADENIA Software Solutions
07.2002 - 04.2008
- Designed, developed, and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.
- Tested programs and databases to identify issues and make necessary modifications.
Skills
Strategic Product Management Skills:
- Strategic Value Stream Management: Led definition and prioritization of strategic backlogs and epics, focusing on maximizing ROI, mitigating risks, and addressing technical debt, while ensuring alignment with strategic goals and business opportunities
- Customer-Centric Discovery and Validation: Excelled in product discovery phase by adopting customer-first approach, conducting in-depth interviews, and leveraging feedback to validate features Developed user personas, crafted wireframes, and built empathy-oriented prototypes to explore innovative solutions and continuously improve customer journey
- Agile Leadership and Collaboration: Established and managed JIRA Kanban boards for effective epic and backlog tracking Actively involved in retrospective process, refining product features, and setting acceptance criteria to align with cross-functional team capabilities and strategic objectives
- Portfolio Management and Market Alignment: Directed diverse product portfolio, preparing critical technical documents, scanning and responding to RFPs Led customer workshops, product interface validations, and R&D initiatives to stay ahead of market trends and technology advancements
- Building Product Roadmap: convert content related to journey map into actionable work items
- Exceptional Product Delivery: Focused on identifying and delivering value, strongly emphasizing customizing solutions to meet customers' unique needs
- Cross-functional collaboration: working with various teams, including commercial, technology, project, and product management
- Data Analytics, Troubleshooting, Problem Solving and Resolution
- Innovative Thinking and Deep curiosity about how things work
- Resource Allocation and Talent Development
Development Tools and Technologies:
- Programming: Java development for high-performance applications
- Database Management: Experience with MySQL and Mongo databases
- Operating Systems: Proficiency in Linux and Windows environments
- API Integration: Experience with REST/SOAP Web Services for system integration
- Version Control and Collaboration: Familiarity with Git for code management and version control
Timeline
Software Development & Production, Senior Manager
Globitel
04.2012 - Current
Technical Consultant
Nokia
10.2010 - 04.2012
Software Development, Team Leader
Globitel
05.2008 - 10.2010
Senior Wireless Developer
ESKADENIA Software Solutions
07.2002 - 04.2008
Summary
As an accomplished Product Management Leader in the ICT and telecom sectors, bring a wealth of experience in strategic product development and agile leadership. Expertise encompasses defining and prioritizing product backlogs and epics to align with business goals, spearheading customer-centric discovery processes, and fostering cross-functional collaboration. Background in managing telecom solutions, combined with a proactive approach to customer engagement and market alignment, positions me as a dynamic force for driving product innovation and achieving market excellence. Technical proficiency in telecom standards, alongside roles in pre-sales, project management, and team leadership, underscores comprehensive skill set in delivering high-quality, customer-focused product solutions.
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