Asem Hasan
Summary
Sales professional experienced in customer relationship management and solution selling across diverse sectors. Skilled in identifying client needs, building strong relationships, and delivering tailored solutions that enhance customer satisfaction and business value. Proven track record of effective communication and managing the full sales cycle in target-driven environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Representative
WAJ
02.2026 - Current
- Promoted and sold digital solutions, increasing client adoption among beauty centers, clinics, and salons.
- Identified client business needs and recommended software solutions to enhance operational efficiency.
- Conducted product presentations, showcasing platform features and benefits to prospective clients.
- Cultivated strong relationships with business clients, enhancing communication and follow-up strategies to foster loyalty.
- Achieved high levels of customer satisfaction while consistently meeting business goals in a target-driven environment.
Crystel
Crystel (Wasalt Real Estate Services)
12.2024 - 02.2026
- Promoted subscription packages to real estate brokers through direct consultation, enhancing client engagement
- Identified client needs and recommended tailored service packages to align with business objectives
- Built and maintained professional relationships with brokers to support customer retention and satisfaction
- Followed up with potential clients and addressed inquiries to drive sales conversions
Pre-Sales Executive
Crystel (Livspace)
10.2023 - 12.2024
- Identified customer needs and proposed tailored solutions to drive satisfaction.
- Enhanced customer engagement strategies to support sales and marketing efforts.
- Optimized communication channels to improve outreach effectiveness.
- Contributed to business objectives and improved customer satisfaction metrics.
Customer Service Representative
Crystel (Talabat)
08.2022 - 10.2023
- Facilitated positive customer experiences through clear and effective communication
- Resolved customer inquiries and service-related issues to enhance satisfaction
- Managed multiple tasks while maintaining service quality
- Collaborated with team to deliver consistent service quality
Customer Service Representative
Extensya
11.2018 - 05.2021
- Achieved consistently high customer satisfaction through attentive service
- Resolved customer inquiries and issues, ensuring timely and effective solutions
- Engaged with customers in fast-paced environments, delivering clear communication and support
- Developed strong problem-solving and communication skills
Education
Bachelor of Science - Chemistry
Al-Hussein Bin Talal University
01-2018
Skills
- Sales techniques
- Customer relationship management
- Relationship development
- Team collaboration
- Adaptability
- Consultative selling
Languages
- Arabic, Native
- English, B2
Personal Information
- Date of Birth: 22/06/1996
- Nationality: Jordanian
Certification
- Training of trainers at CIPT
Timeline
Sales Representative
WAJ
02.2026 - Current
Crystel
Crystel (Wasalt Real Estate Services)
12.2024 - 02.2026
Pre-Sales Executive
Crystel (Livspace)
10.2023 - 12.2024
Customer Service Representative
Crystel (Talabat)
08.2022 - 10.2023
Customer Service Representative
Extensya
11.2018 - 05.2021
Bachelor of Science - Chemistry
Al-Hussein Bin Talal University