Microsoft office
Aruba Al-habashneh
Sales Administrator , Human Resources , General Administration .
Amman,AM
Summary
Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level manager position in clothes and makeup environment. Ready to help team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
Languages
4
4
years of post-secondary education
3
3
years of professional experience
Work History
My Own Business
Owner of a real estate office
Jordan , Amman
02.2020 - 07.2021
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Used coordination and planning skills to achieve results according to schedule.
Human Resources Manager
Gardinia beauty center
Jordan , Amman
09.2020 - 12.2020
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Monitored and handled employee claims, including performance-based and harassment incidents.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning and big-picture data capturing.
- Evaluated training program success and presented strategic improvement recommendations to upper management.
- Boosted customer satisfaction ratings by enabling staff to implement speedy resolutions for diverse issues through robust internal knowledgebase and industry-leading training.
Customer Service for VIP Clients
Ukrainian company
Jordan , Amman
03.2020 - 06.2020
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
Sales Manager
Makeup store
Jordan , Amman
03.2019 - 07.2019
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
Sales Manager
Azadea group
Jordan , Amman
01.2018 - 02.2019
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Produced contracts, reports, letters, and proposals for clients.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
Education
Bachelor of Languages - English And Turkish Language
University of Jordan
Amman 09.2015 - 02.2020
Skills
Business controls
Business marketing
Business Relationship Management
Business practices understanding
Business process management
Optometry business marketing
Business management and development
Software
Power point
Timeline
Human Resources Manager
Gardinia beauty center
09.2020 - 12.2020
Customer Service for VIP Clients
Ukrainian company
03.2020 - 06.2020
My Own Business
Owner of a real estate office
02.2020 - 07.2021
Sales Manager
Makeup store
03.2019 - 07.2019
Sales Manager
Azadea group
01.2018 - 02.2019
Bachelor of Languages - English And Turkish Language
University of Jordan
09.2015 - 02.2020