Microsoft office
Aruba Al-habashneh
Sales Administrator , Human Resources , General Administration .
Amman,AM
Summary
Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level manager position in clothes and makeup environment. Ready to help team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
Languages
4
4
years of post-secondary education
3
3
years of professional experience
Work History
My Own Business
Owner of a real estate office
Jordan , Amman
02.2020 - 07.2021
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Used coordination and planning skills to achieve results according to schedule.
Human Resources Manager
Gardinia beauty center
Jordan , Amman
09.2020 - 12.2020
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Monitored and handled employee claims, including performance-based and harassment incidents.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning and big-picture data capturing.
- Evaluated training program success and presented strategic improvement recommendations to upper management.
- Boosted customer satisfaction ratings by enabling staff to implement speedy resolutions for diverse issues through robust internal knowledgebase and industry-leading training.
Customer Service for VIP Clients
Ukrainian company
Jordan , Amman
03.2020 - 06.2020
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
Sales Manager
Makeup store
Jordan , Amman
03.2019 - 07.2019
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
Sales Manager
Azadea group
Jordan , Amman
01.2018 - 02.2019
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Produced contracts, reports, letters, and proposals for clients.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
Education
Bachelor of Languages - English And Turkish Language
University of Jordan
Amman 09.2015 - 02.2020
Skills
Business controls
Software
Power point
Timeline
Human Resources Manager
Gardinia beauty center
09.2020 - 12.2020
Customer Service for VIP Clients
Ukrainian company
03.2020 - 06.2020
My Own Business
Owner of a real estate office
02.2020 - 07.2021
Sales Manager
Makeup store
03.2019 - 07.2019
Sales Manager
Azadea group
01.2018 - 02.2019
Bachelor of Languages - English And Turkish Language
University of Jordan
09.2015 - 02.2020
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