Anas Khader

• Familiarize team with customer needs, specifications, design targets, development process, design standards, techniques and tools to support task performance.
• Identifies business opportunities by identifying prospects and evaluating their position in t industry, researching and analyzing sales options.
• Recruit, Train, and Coach Sales Team
• Assign tasks to sales team members with best skills for job and guide staff members to ensure work is done well.
• Preparing and delivering sales reports to management
• Report on team member performance and mission-related objectives
• Generate action plans to enhance performance and productive capacity of underperforming personnel.
• Prepares annual, quarterly and monthly update accounts on current opponents or business possibilities.
• Creating inspiring team environment with open communication culture.
• Worked well in team setting, providing support and guidance.

Achievements :

• 2019 hit and exceed sales target of 850k $.
• Lead sales team to During period 2020-2021and successfully hit and exceed 70% of sales KPI's with generating total sale of 4.9 million $.

Roles and responsibilities :

• Assist Managers in Sales Strategy Development; teaching improved processes; mentoring team members
• Familiarize team with customer needs, specifications, design targets, development process, design standards, techniques and tools to support task performance.
• Identifies business opportunities by identifying prospects and evaluating their position in industry; researching and analyzing sales options
• Recruit, Train, and Coach Sales Team
• Assign tasks to team members with best skills for job and guide staff members to ensure work is done well.
• Preparing and delivering sales reports to management
• Report on team member performance and mission-related objectives
• Generate action plans to enhance performance and productive capacity of underperforming personnel.
• Prepares annual, quarterly and monthly update accounts on current opponents or business possibilities.
• Creating inspiring team environment with open communication culture.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Roles and responsibilities :

• Supervise all MEP works for shops under fit out and make sure all works are done as per international standard.
• Follow up with CD to hand over all related works and requirements for all malls in Eastern region.
• Managing and supervise and control all projects under developments.
• Publish bi-weekly/monthly progress report.
• Projects:
• HAMRA Mall:
• Supervise and control all mechanical works tell opening
• Cultivated interpersonal skills by building positive relationships with others.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend and holiday shifts in order to hand over project.
• Dhahran mall refurbishments:
• Managing Supervise contractor who is installing new FA system ⦁managing, supervise installing new FH network.
• Managing, supervise installing sewer and water supply network.
• Managing, supervise Construct new gate.
• Jubail Mall:
• Managing supervise contractor who installing new FA system and hand it over to CD.
• Managing, supervise construction of VIP gate.
• Identified issues, analyzed information and provided solutions to problems.

• Conduct PESTEL & SWOT analysis for the sales department then set strategies, plans yearly objectives and targets to increase sales and MarketShare..
• Setting and monitoring KPIs for employees, and evaluating them
• Lead technical issues and consultant's requirements.
• Provide technical training for employees.
• Ensure proper coordination between sales division and other departments.
• Ensure proper after sales follow up, to gain maximum customer satisfaction.
• Monitoring and analysis sales figures and comparing them to targets and historical data.
• Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
• Supported market research, metrics and requirements development and risk management.
• Train and guide sales staff to sales strategies as per company standards

Achievements :

• During this period successfully hit and exceed 70% of sales KPI's with generating total sales around 2 million $.

responsibilities :

• Enhances staff accomplishments and competence by planning delivery of solutions.
• Answering technical and procedural questions for less experienced team members;teaching improved processes; mentoring team members
• Identifies business opportunities by identifying prospects and evaluating their position in industry; researching and analyzing sales options
• Sells products by establishing contact and developing relationships with prospects; recommending solutions
• Maintains relationships with clients by providing support, information, and guidance
• Researching and recommending new opportunities; recommending profit and service improvements
• Identifies product improvements or new products by remaining current on industry trends,market activities, and competitors
• Prepares reports by collecting, analyzing, and summarizing information
• Maintains quality service by establishing and enforcing organization standards
• Maintains professional and technical knowledge by attending educational
• Workshops; reviewing professional publications; establishing personal networks benchmarking state-of-the-art practices; participating in professional societies
• Contributes to team effort by accomplishing related results as needed.

• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
• Managed customer accounts to secure customer satisfaction and repeat business.

Technical support for projects located in (Jordan) – Technical manager for Syria office.

• Managed and hand over more than 20 projects.
• Design and selection for solar system, under floor (cooling/heating), Steam boilers, heat pumps, and Condensing boilers.
• Supervision of preparation and review of detailed planning and specifications for heating and Solar systems.
• Analyzing and evaluation of energy consumption and recommended methods of energy and water conservation.
• Testing and commissioning for systems and handing over.
• Commenting/Approval of contractor submission payments, and shop drawing.
• Assisted with updating technical support best practices for use by team.
• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Collaborated with supervisors to escalate and address customer inquiries or technical issues.
• Researched product and issue resolution tactics to address customer concerns.
• Responded promptly to incoming sales leads and requests for technical support.
• Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
• Translated complex technical issues into digestible language for non-technical users.