Anas Almaita
.
Amman,AM
Summary
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and Facility operations.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
4
4
Languages
Work History
Crew Trainer
mcdonalds
amman, Airport Road
10.2019 - Current
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Taught new team members correct procedures for all areas of operations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Trained other employees in customer service, food safety and performance requirements.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Host Front Counter
mcdonalds
amman, Airport Road
06.2020 - 11.2020
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Greeted incoming customers and provided directions to different store locations.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Backed up cashiers during busy periods and breaks.
- Monitored incoming and outgoing guests for signs of suspicious behavior.
- Used POS system to enter orders, process payments, and issue receipts.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Education
High School Diploma -
School Of The Martyr Faisal II
Amman TabarborHR
Luminus Technical University College LTUC
Airport Rd., Bridge 03.2020 - Current
Skills
Safe food handling
Timeline
Host Front Counter
mcdonalds
06.2020 - 11.2020
HR
Luminus Technical University College LTUC
03.2020 - Current
Crew Trainer
mcdonalds
10.2019 - Current
High School Diploma -
School Of The Martyr Faisal II
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