Ammar Bjanthalah
E-commerce
Amman,Jordan
Summary
As a recent graduate with a degree in Human Resources, I bring a solid foundation in HR principles and a strong commitment to contributing positively to organizational success. My coursework has equipped me with knowledge in recruitment, employee relations, and HR policies. I am a quick learner, adaptable, and possess excellent communication skills. Eager to apply my academic background and enthusiasm for HR in a professional setting, I am ready to contribute effectively to the success of any HR team.
Overview
8
8
years of professional experience
Work History
Online Payments Officer
Middle East Payment Services
Amman, Jordan
2024.01 - Current
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
Clerk
InfoFort
Amman
2021.03 - 2021.06
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Processed documents and materials to disseminate information to appropriate parties.
- Maintained filing system and organized customer documents for easy retrieval of information.
Cashier
Meat Me
Amman
2019.08 - 2020.06
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Concessions Cashier
Grand Cinemas
Amman
2016.09 - 2017.07
- Maintained clean, organized workspace according to operational standards.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
- Consistently provided friendly service to promote better customer engagement.
- Responded to customer complaints to help resolve issues.
Education
Bachelor of Arts - Human Resources Management
Amman Arab University
Amman07.2022
Diploma - Human Resources Management
Luminus Technical University College
Amman07.2020
High School Diploma -
Al-Ittihad Schools
Aqaba07.2017
Skills
HR policies and procedures
Employee Relations
Records Maintenance
Labor agreements
Payroll Management
Payroll Administration
Compensation and benefits
Talent management
Employment law
HR analytics
Languages
Arabic
English
Timeline
Online Payments Officer
Middle East Payment Services
2024.01 - Current
Clerk
InfoFort
2021.03 - 2021.06
Cashier
Meat Me
2019.08 - 2020.06
Concessions Cashier
Grand Cinemas
2016.09 - 2017.07
Bachelor of Arts - Human Resources Management
Amman Arab University
Diploma - Human Resources Management
Luminus Technical University College
High School Diploma -
Al-Ittihad Schools
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