Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
19
19
years of professional experience
Work History
Director
Inversiones Sharayri, C.A
MARACAIBO, VENEZUELA
02.2015 - 10.2023
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Assisted in recruiting, hiring and training of team members.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Manager in Training
MORENO & MORENO GROUP, C.A
MARACAIBO, VENEZUELA
03.2010 - 04.2014
Defined and achieved project and overall organizational vision, strategies and tactics.
Consulted with advertising agencies to arrange promotional campaigns in various types of media.
Conducted market and public opinion research related to company's reputation and positioning among key stakeholder audiences.
Collaborated with media to encourage company and product coverage and promote brand mission and values.
Monitored industry news and trends to stay current on emerging topics and inform content creation strategies.
Communicated with media weekly to build relationships and optimize press coverage.
Served as primary liaison between company management and external partners in joint ventures or copromotions.
Developed compelling press materials, including press releases, media alerts, and pitch letters to generate interest from journalists.
Streamlined processes within the PR department for improved efficiency and productivity.
Supervisor of Operations
TUTEES, C.A
MARACAIBO, VENEZUELA
01.2007 - 11.2009
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
Supervising Manager
TIMACA
MARACAIBO, VENEZUELA
10.2004 - 09.2007
Facilitated team growth by recruiting top talent, providing ongoing coaching, and creating opportunities for advancement within the organization.
Boosted sales revenue by developing targeted marketing campaigns and fostering strategic partnerships.
Exceeded sales targets while maintaining strong relationships with existing clients through exceptional account management practices.
Streamlined team operations by implementing efficient project management systems and communication channels.
Implemented robust quality control measures to maintain high standards of service delivery consistently.