Amir Aljamili
Software Engineering
New Zarqa, Zarqa
Summary
Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases.Hardworking and passionate job seeker with strong organizational skills.Ready to help team achieve company goals.
Overview
4
4
years of post-secondary education
2
2
Languages
Work History
Technical Support Agent
Crystel
Amman
06.2023 - 07.2023
- Patched software and installed new versions to eliminate security problems and protect data.
- Resolved issues with systems, hardware and telephones quickly and accurately.
Customer Service Agent
Crystel
Amman
02.2023 - 06.2023
- Communicated with clients regarding account services, statements, and balances.
- Entered customer interaction details in sales system to track requests, document problems, and record solutions offered.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Applied Science in Information Technology - Software Engineering
The Hashemite Universty
Zarqa, Jordan 09.2019 - 06.2023
Timeline
Technical Support Agent
Crystel
06.2023 - 07.2023
Customer Service Agent
Crystel
02.2023 - 06.2023
Bachelor of Applied Science in Information Technology - Software Engineering
The Hashemite Universty
09.2019 - 06.2023
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