Creative candidate with vast experience developing, executing, and managing campaigns across multiple channels. Skilled in leveraging data-driven insights to identify target markets and create effective campaigns. Well-versed in leading teams to deliver successful campaigns that drive customer engagement and ROI.
Hi, I’m
Amer Alqadri
Mechanical Engineering
Jarash,AM
Summary
Overview
8
years of professional experience
2
Languages
Work History
Zain Jo/oxford
Customer Service Employee
06.2024 - Current
Job overview
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Described product and service details to customers to provide information on benefits and advantages.
- Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
Phillip Morris
Marketing Manager
07.2017 - 06.2022
Job overview
- Company Overview: Attention, Amman
- Attended and participated in industry events.
- Shaping marketing and communication initiatives.
- Shared marketing information and strategy with sales team.
- Resolved problems.
- Compiled lists describing product and service offerings.
- Developed business cases for marketing strategies.
- Attention, Amman
- Customer Relationship Management
- Staff Management
- Strategic Positioning
- New Business Opportunities
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Philadelphia UniversityAmman
Pa from Mechanical Engineering
University Overview
Skills
Customer Relationship Management
Courses
Courses
Electricity and solar energy from the National Training and Employment Company with a proficient degree and ranked first in the Kingdom
Timeline
Customer Service Employee
Zain Jo/oxford
06.2024 - Current
Marketing Manager
Phillip Morris
07.2017 - 06.2022
Philadelphia University
Pa from Mechanical Engineering
05.2018
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