
Dynamic professional with over a decade of experience in logistics, customer service, and retail management. Excelled at Keep More Logistics by optimizing supply chain efficiency and boosting customer satisfaction. Skilled in time management and sales expertise, consistently delivering superior service and operational excellence.
I am an experienced logistics and supply chain professional with over a decade of expertise in sourcing and delivering high-quality products from factories in China to companies worldwide. Since 2014, I have specialized in providing customized promotional materials, ensuring competitive pricing, superior quality, and timely delivery. I manage the entire procurement and distribution process, focusing on optimising
supply chain efficiency, building strong client relationships, and delivering exceptional service. My commitment to excellence and customer satisfaction has been the driving force behind my successful career in logistics.
Customer Service Representative with experience at Amazon Jordan, specializing in providing solutions, resolving customer inquiries, and ensuring high customer satisfaction.
Sales Expertise & Business Development – Skilled in driving sales and identifying growth opportunities
Customer Relationship Management – Building strong client relationships for long-term success
Order Management & Refund Handling – Efficient in order processing and resolving customer issues
Time Management & Multitasking – Strong ability to prioritize tasks and meet deadlines
Communication (Written & Verbal) – Clear and professional communication skills
Report Preparation & Document Management – Experienced in creating reports and managing business documentation
Staff Training & Development – Leading and training teams to improve performance