Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
Amani Mohammed Selawi

Amani Mohammed Selawi

Customer Service
Ammani ,Amman

Summary

Proactive and outgoing individual with keen desire to gain work experience and learn from customer service team. Offers excellent organisational and time management skills to complete tasks within deadlines. Quick learner, confident at working in fast-paced environments. Hardworking student with excellent interpersonal and communication skills. Ready to learn from customer service team and gain practical experience. Enthusiastic about helping others and delivering exceptional customer service.

Overview

16
16
years of professional experience

Work History

Customer Service Officer

Manaf Soft
Amman
10.2016 - 07.2023
  • Registered customer information to maintain accurate records.
  • Recorded and processed customer data accurately.
  • Promptly responded to inquiries and requests from prospective customers.
  • Responded to and summarised customer complaints and feedback.
  • Responded to customer queries and provided excellent customer service.
  • Managed banking and accounts with expert finance knowledge.

Customer Service Representative

Hekma for Financial Brokerage
Amman
02.2009 - 01.2013
  • Maintained compliant documentation on Software for reliable company records.
  • Handled phone, email and social media enquiries with consistent customer service across multiple channels.
  • Built customer rapport by providing friendly, genuine service, increasing customer retention by Number%.

Customer Service Representative

Imcan Brokerage and Trading
Amman
07.2007 - 02.2009

Education

Graphic Design -

Qadsia Collage
Amman
09.2005

Skills

Transaction processing

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Timeline

Customer Service Officer

Manaf Soft
10.2016 - 07.2023

Customer Service Representative

Hekma for Financial Brokerage
02.2009 - 01.2013

Customer Service Representative

Imcan Brokerage and Trading
07.2007 - 02.2009

Graphic Design -

Qadsia Collage
Amani Mohammed Selawi Customer Service