Amani AL-Hadid

• Lead the full lifecycle delivery of digital technology projects across RPA, ERP, AI, Web Development, ensuring alignment with business goals, timelines, and budgets.
• Translate client needs into technical requirements and actionable plans by conducting business analysis, particularly for RPA and ERP implementations.
• Manage cross-functional teams of developers, designers, analysts, and external vendors using Agile and hybrid project methodologies.
• Oversee the planning and execution of internal training programs and bootcamps in Full Stack Development and RPA, including curriculum design, budget creation, and timeline control using Gantt charts.
• Lead talent acquisition and technical hiring efforts for digital projects, including job design, candidate screening, and onboarding of tech professionals.
• Ensure high-quality delivery by managing scope, risk, quality, and stakeholder expectations, while implementing project governance and reporting structures.
• Facilitate communication between technical teams and non-technical stakeholders, ensuring transparency and alignment across all project phases.

Served as a trainer focusing on management and interpersonal skills, delivering a variety of courses aimed at enhancing professional capabilities.

• Conduct a 30-hour course on agile and predictive Project Management, equipping participants with essential skills and methodologies.
• Facilitate a 25-hour Planning and Organizing course, helping attendees improve their strategic planning abilities.
• Deliver a 20-hour Effective Communication Skills course, enabling individuals to enhance their communication proficiency
• Facilitate a 24-hours Managerial skills course, empowering mid-level employees to acquire skills required for senior level.
• Conduct a Resume writing and interview preparation course for a fresh graduates from Universities to guide them how to initiate their career path.

• Implemented process optimization strategies, resulting in increased operational efficiency and cost savings.
• Optimized staff scheduling to maximize productivity while maintaining exceptional customer service standards in all locations.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

• Drove the execution of the incubator program including grants, entrepreneurs, investors, SMEs.
• Successfully managed AI Incubator with budgets ranging from $100K - $200K.
• Organized and facilitated workshops in business development, AI innovation, and investment readiness.
• Coordinated with clients to ensure project alignment with business objectives, resulting in a 95% client satisfaction rate.