Ali Hussain
Dubai
Summary
Strategic Healthcare IT Director with 18+ years of experience driving digital transformation in the healthcare sector. Proficient in EHR systems, business process automation, Python, Oracle ERP, RCM, Data Analytics, BI, and AI. Skilled in integrating AI, big data analytics, and telemedicine solutions to optimize patient care and streamline operations. A proven leader with a successful track record in global team management, IT strategy development, ITIL process design, and security compliance.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Director of Innovation and Technology (DoIT)
Canadian Specialist Hospital
Dubai
04.2011 - 07.2024
- Achieved 18% cost savings on IT expenditure by implementing Agile service delivery.
- Implemented and optimized EHR system (TrakCare) to enhance data accuracy and accessibility.
- Managed integration of Revenue Cycle Management (RCM) systems to enhance financial workflows.
- Developed and implemented chatbots solutions, enhancing patient engagement and communication.
- Developed and executed telehealth solutions that allow for remote patient consultations.
- Implemented and managed a comprehensive cybersecurity strategy and IT security governance program.
HIS Director & Senior Project Manager
AL-Mouwasat Hospitals
Riyadh
01.2000 - 03.2011
- Successfully redeployed Hospital Management Information Systems, exceeding a budget of $4 million.
- Successfully deployed a variety of systems including HIS, EMR, Finance, and MIS across five sites.
- Leveraged leadership skills to oversee disaster recovery and business continuity planning, guaranteeing operational resilience.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Senior Engineering Program Manager
Forum Furniture Company
Jordan
02.1997 - 06.1999
- Managed service delivery and spearheaded corporate IT infrastructure transformation.
- Utilized advanced technology to improve security capabilities in a variety of applications.
Education
MSc - Analytics And Management (MAM)
London Business School
London12-2020
Bachelor - Computer Information Systems
University of Jordan
AmmanSkills
- Technical and Organizational Leadership: Proven ability to lead IT infrastructure and global IT management
- Strategy Development & Implementation: Expertise in creating and executing strategic IT plans
- Program Management: Skilled in Prince 2 methodology for managing complex projects
- Digital Transformation & Change Management: Successful in driving change across healthcare organizations
- ITIL v3 and Process Design: Extensive experience in designing and implementing ITIL processes
- Network & Cyber Security: Proficient in securing IT infrastructure and managing cybersecurity initiatives
Accomplishments
- CIO 200 UAE 2019 - Digital Transformation Leaders
- CIO of the Year – ICT Achievement Awards (2016, 2017, 2019, 2022, 2023)
- HIMSS Middle East Integrated Health Innovations Award 2015
- EMRAM Dubai Highest Score Awards (2014, 2015, 2016)
- Healthcare Deployment of the Year – ICT Achievement Awards 2015
Certification
- Project Management Professional (PMP) - Project Management Institute
- ITIL v3
- CPHIMS Certification - HIMSS (Issued Apr 2016)
- American College of Healthcare Executives (ACHE) Affiliate Member - Since 2008
- Member of CHIME International - Since 2020
Technical Skills
- Infrastructure & Cloud: Microsoft Azure, MS Office 365, VMware, IaaS, PaaS, OCI, Data Centers, NAS, Solution Architecture
- Applications & Data: HIS & EMR Systems (TrakCare, Cerner), Salesforce, MS NAV Business Central, CRM, Mulesoft, Helpdesk Management
- Operating Systems: Windows Server, VMWare, Red Hat Linux, Mac OS, UNIX, Oracle
- Networking: WAN, LAN, Squid Proxy, Apache, DNS, Cisco Meraki Wi-Fi, Palo Alto
- IT & Cyber Security: Security Appliances, Network & Application Security, Palo Alto, f5
- Python Programming: Data analysis, machine learning, API development
Timeline
Director of Innovation and Technology (DoIT)
Canadian Specialist Hospital
04.2011 - 07.2024
HIS Director & Senior Project Manager
AL-Mouwasat Hospitals
01.2000 - 03.2011
Senior Engineering Program Manager
Forum Furniture Company
02.1997 - 06.1999
MSc - Analytics And Management (MAM)
London Business School
Bachelor - Computer Information Systems
University of Jordan
- Project Management Professional (PMP) - Project Management Institute
- ITIL v3
- CPHIMS Certification - HIMSS (Issued Apr 2016)
- American College of Healthcare Executives (ACHE) Affiliate Member - Since 2008
- Member of CHIME International - Since 2020
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