Ali Hanoush
Zarqa,AM
Summary
Sales Manager with extensive experience in developing effective sales strategies and managing customer relationships at Geminitech Academy. Achievements include implementing initiatives that significantly increased student enrollment and mentoring teams to improve performance. Skilled in market analysis, contract negotiation, and fostering partnerships that drive business growth. Proven ability to lead teams, identify profitable opportunities, and enhance account retention.
Overview
17
17
years of professional experience
Work History
Sales Manager
Geminitech Academy
Zarqa
02.2022 - Current
- Implemented strategic sales initiatives to enhance student enrollment.
- Coordinated marketing campaigns to promote educational programs effectively.
- Analyzed market trends to identify new business opportunities.
- Mentored junior sales staff to improve their customer engagement skills.
- Collaborated with academic teams to align offerings with market demands.
- Managed customer relationships to ensure satisfaction and retention efforts.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
International sales account manager
Ingot brokers
10.2019 - 01.2021
- Managed client relationships to ensure satisfaction and retention.
- Coordinated with internal teams to align product offerings with client demands.
- Negotiated contracts and pricing agreements to secure favorable terms for clients.
- Answered customers' questions about product prices, availability, uses, and credit terms.
Sales and Customer After Sales Services Manager
Advanced Elevator Company
06.2013 - 01.2017
- Supervised and coordinated sales team activities to achieve high performance and service quality.
- Conducted monthly surveys through calls and visits to assess overall customer satisfaction.
- Established new market channels in Jordan to expand business reach.
- Negotiated supplier contracts to secure competitive fees and branding costs.
- Reduced departmental expenses through strategic cost-cutting initiatives.
- Developed departmental strategies to consistently exceed performance targets.
- Managed project expectations with team members and stakeholders for successful outcomes.
Team leader of AL Aryan dealer
Umniah Mobile Company
01.2009 - 01.2012
- Follow up the daily work and solved the problem faced.
- Coach, mentor, motivate and supervise all of the team members.
- Build, develop all of the tasks, and grow the department to meet overachievement the target.
- External Work Contacts all other divisions & departments. | Auditors, TRC.
- Project manager and development about new Archive system.
- Warehouse solution and solve stock cases.
- Set strategy and continually manage project expectations with team members and other stakeholders.
- Monitoring and evaluation of the top dealers.
- Dealer coordinator: Planning, reporting, coordinating and analyzing with Top dealers to insure meet the points of sales target.
- Solving all problem and cases for prepaid card service that received from call center, shops, dealers, retailers, sales developers and collectors' team.
- Controlling and monitoring e-vouchers stock value in the dealer and retailer lines.
- Supervise of Sub dealer services: Dealing with Umniah's sub dealers to helping solve any cases, they face to meet the sales value.
Education
High School -
Tawjehi scientific firm
Zarqa, Jordan01.2004
Skills
- Analytical problem-solving
- Forex trading expertise
- MetaTrader proficiency
- Accounts management
- Team collaboration
- Effective communication
- Adaptability and creativity
- Continuous learning
- Independent and teamwork
- Decision-making abilities
- Open-mindedness
- Networking skills
- Flexible work readiness
- Customer relationship management
- Sales strategy development
- Contract negotiation skills
- B2B sales expertise
- Team leadership skills
- Market analysis proficiency
- Marketing coordination skills
- Mentoring and coaching abilities
Languages
- Arabic, native
- English, fluent
Awards
- Certificate of Merit, Advanced Elevator Company, For opening new channels in Jordan market.
- Certificate of Merit, Umniah Mobile Company, For leading to overachievement of target in the year 2010.
References
Available upon request.
Training
- Communication skills.
- Time and stress management.
- Intercultural management workshop (PMP).
- Information security.
- Line Manager (charismatic leader).
- Appraisal Process (360 Evaluators).
- Presentation skills.
- Sales management skills.
- Staff developing skills.
Notes
Available: Jordan driving license.
Key Technologies
- Computer languages: Advance Excel, Word, PowerPoint, Visio, CRM, Outlook, ICBS.
- Network and internet connectivity.
Languages
Arabic
First Language
English
Proficient (C2)
C2
Timeline
Sales Manager
Geminitech Academy
02.2022 - Current
International sales account manager
Ingot brokers
10.2019 - 01.2021
Sales and Customer After Sales Services Manager
Advanced Elevator Company
06.2013 - 01.2017
Team leader of AL Aryan dealer
Umniah Mobile Company
01.2009 - 01.2012
High School -
Tawjehi scientific firm
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