Summary
Overview
Work History
Education
Skills
Timeline
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Ahmed Hussam Alkook

Assistant Barista
Amman,AM

Summary

Dynamic and detail-oriented barista with experience at Culaccino Coffee House, excelling in espresso preparation and customer service. Proven ability to enhance customer loyalty through effective problem-solving and teamwork, while managing catering orders with precision. Committed to maintaining cleanliness and efficiency in a fast-paced environment.

Overview

1
1
year of professional experience
2
2
Languages

Work History

Assistant Barista

Culaccino Coffee House
01.2024 - Current
  • Demonstrated attention to detail when preparing beverages according to specific customer requests or dietary needs.
  • Collaborated with fellow team members to ensure timely completion of tasks during peak hours, resulting in reduced wait times for customers.
  • Managed small catering orders for local businesses with precision, ensuring punctual delivery and product quality.
  • Assisted in maintaining a clean and organized workspace for excellent cafe presentation and efficient workflow.
  • Handled cash transactions accurately and efficiently, ensuring proper change and receipts were given for each purchase.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Education

Bachelor of Arts - Sports Rehabilitation

Hashemite University
Zarqa
04.2001 -

Skills

Customer service

Teamwork

Coffee brewing

Sandwich preparation

Smoothie making

Up-selling

Multitasking and organization

Cash handling

Beverage preparation

Time management

Problem-solving

Latte art

Food preparation

Opening and closing duties

Espresso machine operation

Product upselling

Espresso preparation

Order taking

Cleanliness maintenance

Timeline

Assistant Barista

Culaccino Coffee House
01.2024 - Current

Bachelor of Arts - Sports Rehabilitation

Hashemite University
04.2001 -

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Ahmed Hussam AlkookAssistant Barista