Ahmad Sharqatly
Human Resources Assistant
Rabieh-Amman,jordan
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
3
3
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Human Resources Assistant
Abdali Hospital
Amman, Jordan
10.2023 - Current
- Handling daily tasks within more than 850 employees such as checking overtime, lateness deduction, filing, experience and employment letters and making contracts.
- Insurance officer.
- Checked references for potential candidates.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Developed and maintained HR policies and procedures.
- Participated in job fairs to recruit new talent.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Responded to employee inquiries regarding benefits and other HR topics.
- Developed strong relationships with employees through consistent communication and support.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Answered and redirected incoming phone calls for office.
- Updated and maintained employee attendance records.
- Participated in recruitment and selection process for new hires.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Branch Manager
The Study House
Amman, Jordan
05.2021 - 06.2022
- Boosted sales and customer loyalty through incentive programs.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Maintained friendly and professional customer interactions.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Education
Bachelor of Science - Business Administration
University Of Jordan
Amman, Jordan 04.2001 -
High School Diploma -
Terra Santa College
Amman, Jordan 04.2001 -
Skills
Interpersonal Skills
Time management abilities
Reporting Requirements
High social awareness
Teamwork and Collaboration
Attention to Detail
Conflict Management
Decision-Making
HR policies
Labor law knowledge
Certification
Mini-MBA by IBMI
Timeline
Mini-MBA by IBMI
03-2024
Human Resources Assistant
Abdali Hospital
10.2023 - Current
40 Hours Course In Human Resources by The Hope International
09-2023
Branch Manager
The Study House
05.2021 - 06.2022
Bachelor of Science - Business Administration
University Of Jordan
04.2001 -
High School Diploma -
Terra Santa College
04.2001 -